Table of frequencies for responses to items under the benchmark "Other" which is under the theme "Departmental Engagement, Quality, and Collegiality".

 
All Faculty
Tenured
Pre-tenure
Non-tenure Track
Full Professor
Associate Professor
Men
Women
White
Faculty of Color
Asian/Asian-American
Underrepresented Minorities
 
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
item
item name
response label
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Q195E
Intellectual vitality of NTT faculty
Very satisfied
149
22.4
8702
22.3
125
22.0
149
19.7
133
19.7
227
25.3
139
14.4
69
18.6
4018
18.7
57
19.0
105
18.4
67
15.3
100
19.8
74
12.2
40
25.3
1472
20.0
18
22.2
35
23.5
40
26.1
37
26.8
26
13.7
40
29.4
3212
31.9
50
26.7
9
25.7
26
31.3
90
35.3
39
23.8
49
23.1
2514
20.7
40
20.9
92
21.6
47
17.9
68
21.5
59
14.7
35
17.2
2052
18.7
43
21.1
17
10.8
21
11.7
36
18.3
28
11.2
80
22.2
4033
20.2
57
19.3
68
16.6
77
18.6
117
22.2
77
13.8
65
22.3
4603
24.5
68
25.1
81
23.4
56
21.6
110
30.1
62
15.3
121
22.2
7010
23.9
104
23.3
118
21.3
104
20.6
191
26.5
112
15.4
28
22.9
1672
17.5
21
17.4
31
15.3
29
17.2
36
20.3
27
11.5
13
22.0
592
14.4
7
12.7
9
10.0
18
17.5
11
14.3
10
7.5
15
23.8
1080
19.8
14
21.2
22
19.5
11
16.7
25
25.0
17
16.8
--
--
Satisfied
288
43.2
14578
37.4
238
41.9
230
30.4
254
37.7
381
42.5
344
35.8
161
43.3
7850
36.5
114
38.0
168
29.4
175
40.0
228
45.2
210
34.5
61
38.6
2532
34.3
27
33.3
42
28.2
49
32.0
52
37.7
60
31.6
66
48.5
4196
41.7
97
51.9
20
57.1
30
36.1
101
39.6
74
45.1
87
41.0
4447
36.7
76
39.8
123
28.9
97
37.0
141
44.6
144
35.9
93
45.6
4135
37.6
88
43.1
52
33.1
78
43.3
89
45.2
87
34.8
149
41.3
7460
37.5
122
41.2
142
34.6
147
35.4
231
43.8
203
36.5
138
47.3
7012
37.4
115
42.4
88
25.4
107
41.3
149
40.7
140
34.6
251
46.1
11194
38.2
195
43.6
164
29.7
193
38.2
300
41.7
269
37.0
37
30.3
3340
34.9
43
35.5
66
32.5
61
36.1
81
45.8
75
32.0
16
27.1
1420
34.6
21
38.2
29
32.2
34
33.0
37
48.0
40
30.1
21
33.3
1920
35.1
22
33.3
37
32.7
27
40.9
44
44.0
35
34.6
--
--
Neither satisfied nor dissatisfied
109
16.4
7058
18.1
87
15.3
118
15.6
149
22.1
147
16.4
189
19.6
74
19.9
4452
20.7
53
17.7
102
17.8
109
24.9
95
18.9
125
20.6
20
12.7
1383
18.8
17
21.0
13
8.7
25
16.3
22
15.9
41
21.6
15
11.0
1223
12.2
17
9.1
3
8.6
15
18.1
30
11.8
23
14.0
44
20.8
2431
20.0
32
16.8
72
16.9
66
25.2
58
18.4
75
18.7
34
16.7
2165
19.7
30
14.7
29
18.5
46
25.6
39
19.8
57
22.8
72
19.9
3844
19.3
56
18.9
68
16.6
95
22.9
94
17.8
107
19.2
36
12.3
3167
16.9
31
11.4
50
14.4
54
20.9
53
14.5
82
20.3
83
15.3
5038
17.2
70
15.7
91
16.5
111
22.0
119
16.5
144
19.8
26
21.3
2000
20.9
17
14.1
27
13.3
38
22.5
28
15.8
45
19.2
15
25.4
930
22.7
10
18.2
14
15.6
25
24.3
14
18.2
30
22.6
11
17.5
1070
19.6
7
10.6
13
11.5
13
19.7
14
14.0
15
14.8
--
--
Dissatisfied
42
6.3
2529
6.5
39
6.9
26
3.4
52
7.7
33
3.7
66
6.9
27
7.3
1680
7.8
34
11.3
22
3.9
39
8.9
27
5.4
47
7.7
11
7.0
453
6.1
4
4.9
3
2.0
10
6.5
2
1.4
11
5.8
4
2.9
396
3.9
1
0.5
1
2.9
3
3.6
4
1.6
8
4.9
11
5.2
868
7.2
19
9.9
20
4.7
26
9.9
17
5.4
28
7.0
18
8.8
875
8.0
16
7.8
3
1.9
13
7.2
10
5.1
20
8.0
20
5.5
1393
7.0
23
7.8
14
3.4
42
10.1
22
4.2
38
6.8
18
6.2
1119
6.0
16
5.9
12
3.5
10
3.9
11
3.0
28
6.9
30
5.5
1801
6.2
27
6.0
20
3.6
39
7.7
28
3.9
43
5.9
12
9.8
720
7.5
12
9.9
6
3.0
13
7.7
5
2.8
23
9.8
4
6.8
319
7.8
5
9.1
2
2.2
7
6.8
2
2.6
14
10.5
8
12.7
401
7.3
7
10.6
4
3.5
6
9.1
3
3.0
9
8.9
--
--
Very dissatisfied
17
2.5
973
2.5
16
2.8
11
1.5
11
1.6
8
0.9
21
2.2
11
3.0
663
3.1
10
3.3
8
1.4
7
1.6
6
1.2
18
3.0
3
1.9
194
2.6
3
3.7
3
2.0
4
2.6
1
0.7
2
1.1
3
2.2
116
1.1
3
1.6
0
0
0
0
1
0.4
1
0.6
3
1.4
348
2.9
7
3.7
3
0.7
3
1.1
4
1.3
11
2.7
9
4.4
337
3.1
4
2.0
5
3.2
4
2.2
2
1.0
8
3.2
2
0.6
592
3.0
12
4.0
3
0.7
8
1.9
8
1.5
16
2.9
13
4.5
373
2.0
4
1.5
8
2.3
3
1.2
0
0
5
1.2
12
2.2
622
2.1
8
1.8
8
1.4
8
1.6
7
1.0
11
1.5
5
4.1
345
3.6
8
6.6
3
1.5
3
1.8
1
0.6
10
4.3
4
6.8
154
3.8
2
3.6
2
2.2
3
2.9
0
0
5
3.8
1
1.6
191
3.5
6
9.1
1
0.9
0
0
1
1.0
5
5.0
--
--
I don't know
39
5.9
2359
6.0
31
5.5
80
10.6
40
5.9
63
7.0
86
8.9
20
5.4
1099
5.1
13
4.3
47
8.2
17
3.9
30
6.0
52
8.6
14
8.9
781
10.6
6
7.4
32
21.5
17
11.1
18
13.0
24
12.6
5
3.7
479
4.8
12
6.4
1
2.9
6
7.2
15
5.9
10
6.1
12
5.7
570
4.7
11
5.8
30
7.1
7
2.7
19
6.0
30
7.5
11
5.4
582
5.3
8
3.9
16
10.2
10
5.6
11
5.6
23
9.2
22
6.1
1156
5.8
13
4.4
38
9.3
24
5.8
36
6.8
48
8.6
16
5.5
1185
6.3
18
6.6
42
12.1
16
6.2
25
6.8
38
9.4
29
5.3
1541
5.3
21
4.7
52
9.4
25
5.0
44
6.1
53
7.3
10
8.2
807
8.4
10
8.3
28
13.8
15
8.9
19
10.7
33
14.1
6
10.2
380
9.3
5
9.1
12
13.3
10
9.7
10
13.0
20
15.0
4
6.3
427
7.8
5
7.6
16
14.2
5
7.6
9
9.0
13
12.9
--
--
Decline to answer
5
0.8
605
1.6
12
2.1
8
1.1
7
1.0
13
1.4
12
1.2
2
0.5
257
1.2
4
1.3
3
0.5
4
0.9
5
1.0
4
0.7
2
1.3
121
1.6
2
2.5
4
2.7
1
0.7
1
0.7
2
1.1
1
0.7
227
2.3
6
3.2
1
2.9
2
2.4
7
2.8
6
3.7
2
0.9
125
1.0
3
1.6
3
0.7
3
1.1
2
0.6
4
1.0
0
0
156
1.4
3
1.5
0
0
1
0.6
3
1.5
0
0
4
1.1
290
1.5
4
1.4
3
0.7
5
1.2
7
1.3
6
1.1
1
0.3
308
1.6
8
3.0
5
1.4
2
0.8
6
1.6
6
1.5
4
0.7
405
1.4
7
1.6
6
1.1
3
0.6
8
1.1
10
1.4
1
0.8
195
2.0
5
4.1
2
1.0
4
2.4
5
2.8
2
0.8
0
0
80
1.9
2
3.6
1
1.1
3
2.9
3
3.9
0
0
1
1.6
115
2.1
3
4.5
1
0.9
1
1.5
2
2.0
2
2.0
--
--
Not applicable
17
2.5
2165
5.6
20
3.5
134
17.7
28
4.2
25
2.8
105
10.9
8
2.1
1511
7.0
15
5.0
117
20.4
20
4.6
13
2.6
78
12.8
7
4.4
438
5.9
4
4.9
17
11.4
7
4.6
5
3.6
24
12.6
2
1.5
216
2.1
1
0.5
0
0
1
1.2
7
2.8
3
1.8
4
1.9
828
6.8
3
1.6
82
19.3
13
5.0
7
2.2
50
12.5
4
2.0
692
6.3
12
5.9
35
22.3
7
3.9
7
3.5
27
10.8
12
3.3
1146
5.8
9
3.0
74
18.1
17
4.1
13
2.5
62
11.1
5
1.7
1004
5.3
11
4.1
60
17.3
11
4.2
12
3.3
43
10.6
14
2.6
1675
5.7
15
3.4
94
17.0
22
4.4
23
3.2
86
11.8
3
2.5
487
5.1
5
4.1
40
19.7
6
3.5
2
1.1
19
8.1
1
1.7
228
5.6
3
5.5
21
23.3
3
2.9
0
0
14
10.5
2
3.2
259
4.7
2
3.0
19
16.8
3
4.5
2
2.0
5
5.0
Q195F
Scholarly productivity of NTT faculty
Very satisfied
100
15.0
5917
15.2
86
15.1
145
19.2
79
11.7
162
18.1
100
10.4
41
11.0
2810
13.1
37
12.3
96
16.8
33
7.5
77
15.3
56
9.2
32
20.2
1076
14.6
17
21.0
38
25.5
35
22.9
30
21.7
20
10.5
27
19.9
2031
20.2
32
17.1
11
31.4
11
13.2
55
21.6
24
14.6
30
14.2
1708
14.1
24
12.6
84
19.8
27
10.3
52
16.5
42
10.5
23
11.3
1452
13.2
32
15.7
17
10.8
7
3.9
28
14.2
23
9.2
57
15.8
2750
13.8
42
14.2
68
16.6
45
10.8
86
16.3
63
11.3
41
14.0
3119
16.6
44
16.2
77
22.2
34
13.1
76
20.8
37
9.2
82
15.1
4649
15.9
71
15.9
116
21.0
56
11.1
127
17.6
76
10.4
18
14.8
1249
13.1
15
12.4
29
14.3
23
13.6
35
19.8
24
10.3
7
11.9
461
11.2
6
10.9
6
6.7
13
12.6
14
18.2
12
9.0
11
17.5
788
14.4
9
13.6
23
20.4
10
15.2
21
21.0
12
11.9
--
--
Satisfied
215
32.3
11015
28.3
186
32.8
190
25.1
180
26.7
335
37.4
253
26.3
127
34.1
5745
26.7
88
29.3
140
24.5
121
27.6
197
39.1
159
26.1
42
26.6
1873
25.4
26
32.1
32
21.5
35
22.9
50
36.2
43
22.6
46
33.8
3397
33.8
72
38.5
18
51.4
24
28.9
88
34.5
51
31.1
74
34.9
3402
28.0
66
34.5
108
25.4
59
22.5
122
38.6
114
28.4
65
31.9
2979
27.1
59
28.9
37
23.6
62
34.4
76
38.6
61
24.4
119
33.0
5684
28.5
106
35.8
111
27.1
108
26.0
202
38.3
147
26.4
92
31.5
5259
28.0
80
29.5
79
22.8
72
27.8
131
35.8
105
26.0
180
33.1
8386
28.6
149
33.3
135
24.4
136
26.9
270
37.5
197
27.1
35
28.7
2594
27.1
37
30.6
55
27.1
44
26.0
65
36.7
56
23.9
16
27.1
1135
27.7
16
29.1
26
28.9
25
24.3
31
40.3
25
18.8
19
30.2
1459
26.7
21
31.8
29
25.7
19
28.8
34
34.0
31
30.7
--
--
Neither satisfied nor dissatisfied
140
21.0
8569
22.0
116
20.4
127
16.8
180
26.7
191
21.3
218
22.7
90
24.2
5203
24.2
67
22.3
107
18.7
129
29.4
117
23.2
142
23.4
23
14.6
1585
21.5
21
25.9
17
11.4
32
20.9
23
16.7
43
22.6
27
19.9
1781
17.7
28
15.0
3
8.6
19
22.9
51
20.0
33
20.1
54
25.5
2846
23.5
34
17.8
74
17.4
80
30.5
71
22.5
88
21.9
43
21.1
2623
23.9
44
21.6
32
20.4
52
28.9
48
24.4
63
25.2
83
23.0
4603
23.1
60
20.3
81
19.8
118
28.4
119
22.5
126
22.6
56
19.2
3901
20.8
56
20.7
46
13.3
62
23.9
72
19.7
92
22.8
120
22.1
6275
21.4
90
20.1
92
16.6
136
26.9
154
21.4
168
23.1
20
16.4
2270
23.7
26
21.5
35
17.2
44
26.0
37
20.9
50
21.4
13
22.0
985
24.0
11
20.0
17
18.9
24
23.3
17
22.1
34
25.6
7
11.1
1285
23.5
15
22.7
18
15.9
20
30.3
20
20.0
16
15.8
--
--
Dissatisfied
41
6.2
2514
6.5
34
6.0
24
3.2
40
5.9
34
3.8
64
6.7
24
6.5
1477
6.9
22
7.3
21
3.7
30
6.8
21
4.2
43
7.1
12
7.6
429
5.8
2
2.5
2
1.3
6
3.9
2
1.4
11
5.8
5
3.7
608
6.0
10
5.3
1
2.9
4
4.8
11
4.3
10
6.1
11
5.2
830
6.8
13
6.8
18
4.2
21
8.0
15
4.8
30
7.5
15
7.3
755
6.9
15
7.3
4
2.5
8
4.4
6
3.0
15
6.0
15
4.2
1313
6.6
18
6.1
9
2.2
32
7.7
22
4.2
37
6.6
24
8.2
1179
6.3
16
5.9
15
4.3
8
3.1
12
3.3
27
6.7
31
5.7
1800
6.2
27
6.0
16
2.9
34
6.7
26
3.6
43
5.9
10
8.2
706
7.4
7
5.8
8
3.9
6
3.5
8
4.5
21
9.0
5
8.5
324
7.9
5
9.1
3
3.3
5
4.8
3
3.9
15
11.3
5
7.9
382
7.0
2
3.0
5
4.4
1
1.5
5
5.0
6
5.9
--
--
Very dissatisfied
17
2.5
1107
2.8
13
2.3
14
1.9
19
2.8
9
1.0
30
3.1
12
3.2
694
3.2
9
3.0
11
1.9
18
4.1
5
1.0
24
4.0
3
1.9
222
3.0
2
2.5
3
2.0
1
0.7
1
0.7
4
2.1
2
1.5
191
1.9
2
1.1
0
0
0
0
3
1.2
2
1.2
5
2.4
366
3.0
4
2.1
4
0.9
9
3.4
4
1.3
14
3.5
8
3.9
356
3.2
5
2.5
7
4.5
9
5.0
1
0.5
11
4.4
5
1.4
652
3.3
9
3.0
6
1.5
14
3.4
5
0.9
23
4.1
10
3.4
448
2.4
4
1.5
8
2.3
5
1.9
4
1.1
7
1.7
10
1.8
714
2.4
7
1.6
11
2.0
12
2.4
8
1.1
16
2.2
7
5.7
389
4.1
6
5.0
3
1.5
7
4.1
1
0.6
14
6.0
6
10.2
177
4.3
2
3.6
2
2.2
5
4.8
0
0
7
5.3
1
1.6
212
3.9
4
6.1
1
0.9
2
3.0
1
1.0
7
6.9
--
--
I don't know
91
13.7
4255
10.9
43
7.6
96
12.7
86
12.8
101
11.3
142
14.8
47
12.6
1915
8.9
17
5.7
59
10.3
35
8.0
51
10.1
78
12.8
25
15.8
1296
17.6
6
7.4
35
23.5
33
21.6
24
17.4
39
20.5
19
14.0
1044
10.4
20
10.7
2
5.7
18
21.7
26
10.2
25
15.2
23
10.8
925
7.6
16
8.4
38
8.9
16
6.1
31
9.8
43
10.7
31
15.2
1108
10.1
10
4.9
21
13.4
20
11.1
22
11.2
39
15.6
48
13.3
1983
10.0
14
4.7
46
11.2
44
10.6
57
10.8
68
12.2
42
14.4
2237
11.9
28
10.3
50
14.4
42
16.2
43
11.8
74
18.3
70
12.9
3009
10.3
32
7.2
68
12.3
59
11.7
79
11.0
99
13.6
21
17.2
1231
12.9
11
9.1
28
13.8
27
16.0
22
12.4
43
18.4
8
13.6
535
13.0
5
9.1
12
13.3
19
18.4
8
10.4
22
16.5
13
20.6
696
12.7
6
9.1
16
14.2
8
12.1
14
14.0
21
20.8
--
--
Decline to answer
6
0.9
640
1.6
13
2.3
9
1.2
9
1.3
15
1.7
10
1.0
1
0.3
268
1.2
6
2.0
5
0.9
6
1.4
5
1.0
3
0.5
4
2.5
123
1.7
1
1.2
4
2.7
1
0.7
1
0.7
1
0.5
1
0.7
249
2.5
6
3.2
0
0
2
2.4
9
3.5
6
3.7
1
0.5
127
1.1
4
2.1
5
1.2
5
1.9
2
0.6
3
0.8
1
0.5
160
1.5
4
2.0
0
0
1
0.6
3
1.5
0
0
3
0.8
308
1.6
6
2.0
4
1.0
7
1.7
7
1.3
6
1.1
3
1.0
327
1.7
7
2.6
5
1.4
2
0.8
8
2.2
4
1.0
5
0.9
450
1.5
8
1.8
7
1.3
5
1.0
10
1.4
7
1.0
1
0.8
186
1.9
5
4.1
2
1.0
4
2.4
5
2.8
3
1.3
0
0
73
1.8
3
5.5
1
1.1
3
2.9
3
3.9
1
0.8
1
1.6
113
2.1
2
3.0
1
0.9
1
1.5
2
2.0
2
2.0
--
--
Not applicable
56
8.4
4952
12.7
77
13.6
151
20.0
81
12.0
50
5.6
145
15.1
30
8.1
3418
15.9
54
18.0
133
23.2
66
15.1
31
6.2
103
16.9
17
10.8
770
10.4
6
7.4
18
12.1
10
6.5
7
5.1
29
15.3
9
6.6
764
7.6
17
9.1
0
0
5
6.0
12
4.7
13
7.9
14
6.6
1927
15.9
30
15.7
94
22.1
45
17.2
19
6.0
67
16.7
18
8.8
1561
14.2
35
17.2
39
24.8
21
11.7
13
6.6
38
15.2
31
8.6
2621
13.2
41
13.8
85
20.7
47
11.3
30
5.7
87
15.6
24
8.2
2301
12.3
36
13.3
66
19.1
34
13.1
20
5.5
58
14.4
46
8.5
4003
13.7
63
14.1
108
19.5
67
13.3
46
6.4
122
16.8
10
8.2
941
9.8
14
11.6
43
21.2
14
8.3
4
2.3
23
9.8
4
6.8
413
10.1
7
12.7
23
25.6
9
8.7
1
1.3
17
12.8
6
9.5
528
9.7
7
10.6
20
17.7
5
7.6
3
3.0
6
5.9
Q195I
Teaching effectiveness of NTT faculty
Very satisfied
181
27.2
10553
27.1
185
32.6
171
22.6
181
26.9
266
29.6
174
18.1
85
22.9
5253
24.4
88
29.3
125
21.9
113
25.8
142
28.2
95
15.6
45
28.5
1844
25.0
24
29.6
37
24.8
45
29.4
39
28.3
33
17.4
51
37.5
3456
34.3
73
39.0
9
25.7
23
27.7
85
33.3
46
28.1
51
24.1
3251
26.8
64
33.5
101
23.8
73
27.9
92
29.1
71
17.7
48
23.5
2627
23.9
65
31.9
27
17.2
42
23.3
52
26.4
35
14.0
93
25.8
5150
25.9
90
30.4
78
19.0
102
24.6
148
28.0
98
17.6
86
29.4
5322
28.4
94
34.7
93
26.9
79
30.5
117
32.0
76
18.8
156
28.7
8429
28.8
157
35.1
131
23.7
138
27.3
223
31.0
134
18.4
25
20.5
2099
21.9
28
23.1
40
19.7
43
25.4
43
24.3
40
17.1
8
13.6
749
18.2
11
20.0
14
15.6
22
21.4
16
20.8
19
14.3
17
27.0
1350
24.7
17
25.8
26
23.0
21
31.8
27
27.0
21
20.8
--
--
Satisfied
266
39.9
14661
37.6
221
38.9
216
28.6
271
40.2
363
40.5
334
34.7
154
41.4
8365
38.9
126
42.0
163
28.5
180
41.1
211
41.9
205
33.7
57
36.1
2523
34.2
27
33.3
37
24.8
57
37.2
54
39.1
67
35.3
55
40.4
3773
37.5
68
36.4
16
45.7
34
41.0
98
38.4
62
37.8
95
44.8
4710
38.8
78
40.8
125
29.4
102
38.9
135
42.7
135
33.7
79
38.7
4268
38.8
86
42.2
44
28.0
79
43.9
79
40.1
91
36.4
144
39.9
7586
38.1
116
39.2
132
32.2
163
39.3
221
41.9
196
35.2
116
39.7
6983
37.2
105
38.8
84
24.3
108
41.7
141
38.5
138
34.2
223
41.0
11051
37.7
177
39.6
154
27.9
213
42.2
291
40.4
257
35.3
43
35.2
3574
37.4
44
36.4
62
30.5
58
34.3
72
40.7
77
32.9
23
39.0
1557
38.0
20
36.4
30
33.3
35
34.0
34
44.2
41
30.8
20
31.8
2017
36.9
24
36.4
32
28.3
23
34.9
38
38.0
36
35.6
--
--
Neither satisfied nor dissatisfied
87
13.1
5233
13.4
55
9.7
115
15.2
87
12.9
120
13.4
137
14.2
59
15.9
3270
15.2
34
11.3
95
16.6
61
13.9
76
15.1
89
14.6
14
8.9
979
13.3
9
11.1
17
11.4
14
9.2
14
10.1
24
12.6
14
10.3
984
9.8
12
6.4
3
8.6
12
14.5
30
11.8
24
14.6
30
14.2
1712
14.1
20
10.5
63
14.8
37
14.1
46
14.6
57
14.2
35
17.2
1688
15.3
19
9.3
31
19.8
25
13.9
30
15.2
39
15.6
53
14.7
2855
14.3
35
11.8
64
15.6
58
14.0
77
14.6
86
15.4
34
11.6
2344
12.5
20
7.4
51
14.7
29
11.2
43
11.8
50
12.4
65
11.9
3676
12.6
37
8.3
85
15.4
57
11.3
93
12.9
98
13.5
22
18.0
1540
16.1
18
14.9
30
14.8
30
17.8
27
15.2
39
16.7
9
15.2
736
17.9
10
18.2
15
16.7
19
18.4
13
16.9
25
18.8
13
20.6
804
14.7
8
12.1
15
13.3
11
16.7
14
14.0
14
13.9
--
--
Dissatisfied
17
2.5
1645
4.2
17
3.0
14
1.9
28
4.2
21
2.3
32
3.3
13
3.5
1097
5.1
12
4.0
11
1.9
20
4.6
17
3.4
24
4.0
2
1.3
312
4.2
3
3.7
2
1.3
7
4.6
3
2.2
6
3.2
2
1.5
236
2.3
2
1.1
1
2.9
1
1.2
1
0.4
2
1.2
7
3.3
544
4.5
8
4.2
8
1.9
13
5.0
10
3.2
13
3.2
7
3.4
577
5.2
6
2.9
4
2.5
7
3.9
7
3.5
11
4.4
6
1.7
881
4.4
13
4.4
11
2.7
18
4.3
14
2.6
21
3.8
9
3.1
755
4.0
4
1.5
3
0.9
10
3.9
7
1.9
11
2.7
14
2.6
1250
4.3
11
2.5
10
1.8
23
4.5
15
2.1
24
3.3
3
2.5
390
4.1
6
5.0
4
2.0
5
3.0
6
3.4
8
3.4
1
1.7
172
4.2
2
3.6
2
2.2
4
3.9
0
0
7
5.3
2
3.2
218
4.0
4
6.1
2
1.8
1
1.5
6
6.0
1
1.0
--
--
Very dissatisfied
8
1.2
592
1.5
6
1.1
6
0.8
7
1.0
6
0.7
18
1.9
3
0.8
404
1.9
4
1.3
5
0.9
6
1.4
4
0.8
15
2.5
3
1.9
110
1.5
2
2.5
1
0.7
1
0.7
1
0.7
2
1.1
2
1.5
78
0.8
0
0
0
0
0
0
1
0.4
1
0.6
1
0.5
200
1.6
2
1.1
4
0.9
4
1.5
4
1.3
8
2.0
2
1.0
202
1.8
2
1.0
1
0.6
2
1.1
0
0
7
2.8
0
0
357
1.8
4
1.4
3
0.7
6
1.4
5
0.9
10
1.8
6
2.0
225
1.2
2
0.7
3
0.9
1
0.4
1
0.3
8
2.0
6
1.1
374
1.3
4
0.9
4
0.7
5
1.0
6
0.8
9
1.2
2
1.6
214
2.2
2
1.6
2
1.0
2
1.2
0
0
9
3.9
1
1.7
82
2.0
0
0
0
0
2
1.9
0
0
4
3.0
1
1.6
132
2.4
2
3.0
2
1.8
0
0
0
0
5
5.0
--
--
I don't know
72
10.8
3608
9.3
50
8.8
110
14.6
61
9.1
81
9.0
140
14.6
38
10.2
1549
7.2
18
6.0
68
11.9
30
6.8
38
7.5
90
14.8
26
16.5
1113
15.1
11
13.6
37
24.8
21
13.7
22
15.9
34
17.9
8
5.9
946
9.4
21
11.2
5
14.3
10
12.1
21
8.2
16
9.8
18
8.5
828
6.8
14
7.3
46
10.8
14
5.3
19
6.0
56
14.0
22
10.8
892
8.1
10
4.9
23
14.7
16
8.9
22
11.2
37
14.8
45
12.5
1727
8.7
21
7.1
55
13.4
40
9.6
41
7.8
68
12.2
26
8.9
1845
9.8
29
10.7
55
15.9
21
8.1
39
10.7
72
17.8
51
9.4
2464
8.4
39
8.7
75
13.6
41
8.1
59
8.2
99
13.6
21
17.2
1122
11.7
11
9.1
35
17.2
20
11.8
22
12.4
41
17.5
15
25.4
521
12.7
4
7.3
14
15.6
14
13.6
12
15.6
25
18.8
6
9.5
601
11.0
7
10.6
21
18.6
6
9.1
10
10.0
16
15.8
--
--
Decline to answer
6
0.9
549
1.4
11
1.9
9
1.2
8
1.2
11
1.2
9
0.9
1
0.3
229
1.1
3
1.0
4
0.7
5
1.1
3
0.6
3
0.5
4
2.5
111
1.5
1
1.2
4
2.7
1
0.7
1
0.7
1
0.5
1
0.7
209
2.1
7
3.7
1
2.9
2
2.4
7
2.8
5
3.0
1
0.5
114
0.9
2
1.1
4
0.9
4
1.5
2
0.6
3
0.8
1
0.5
125
1.1
3
1.5
0
0
1
0.6
1
0.5
0
0
2
0.6
261
1.3
3
1.0
4
1.0
6
1.4
5
0.9
5
0.9
4
1.4
282
1.5
8
3.0
5
1.4
2
0.8
6
1.6
4
1.0
3
0.6
374
1.3
7
1.6
7
1.3
4
0.8
8
1.1
7
1.0
3
2.5
170
1.8
4
3.3
2
1.0
4
2.4
3
1.7
2
0.8
0
0
65
1.6
3
5.5
1
1.1
3
2.9
1
1.3
0
0
3
4.8
105
1.9
1
1.5
1
0.9
1
1.5
2
2.0
2
2.0
--
--
Not applicable
29
4.3
2128
5.5
23
4.0
115
15.2
31
4.6
29
3.2
118
12.3
19
5.1
1363
6.3
15
5.0
101
17.7
23
5.2
13
2.6
87
14.3
7
4.4
382
5.2
4
4.9
14
9.4
7
4.6
4
2.9
23
12.1
3
2.2
383
3.8
4
2.1
0
0
1
1.2
12
4.7
8
4.9
9
4.2
772
6.4
3
1.6
74
17.4
15
5.7
8
2.5
58
14.5
10
4.9
615
5.6
13
6.4
27
17.2
8
4.4
6
3.0
30
12.0
18
5.0
1097
5.5
14
4.7
63
15.4
22
5.3
17
3.2
73
13.1
11
3.8
1015
5.4
9
3.3
52
15.0
9
3.5
12
3.3
45
11.1
26
4.8
1668
5.7
15
3.4
87
15.7
24
4.8
25
3.5
100
13.7
3
2.5
457
4.8
8
6.6
28
13.8
7
4.1
4
2.3
18
7.7
2
3.4
221
5.4
5
9.1
14
15.6
4
3.9
1
1.3
12
9.0
1
1.6
236
4.3
3
4.5
14
12.4
3
4.5
3
3.0
6
5.9
Q205F
Amount of professional interaction w/NTT
Very satisfied
106
15.9
8313
21.4
123
21.7
119
15.8
131
19.5
199
22.3
123
12.9
49
13.2
3800
17.7
46
15.4
71
12.4
67
15.3
91
18.1
69
11.4
30
19.1
1457
19.9
16
19.8
35
23.6
36
23.7
25
18.2
18
9.6
27
19.9
3056
30.5
61
32.6
13
37.1
28
33.7
83
32.7
36
22.1
37
17.4
2425
20.1
35
18.3
60
14.2
42
16.0
66
21.0
53
13.2
25
12.2
1926
17.6
45
22.2
18
11.5
27
15.0
27
13.7
28
11.3
65
18.0
3950
19.9
58
19.6
55
13.5
78
18.8
100
19.1
68
12.3
40
13.8
4299
23.0
65
24.1
64
18.5
53
20.5
99
27.1
55
13.7
95
17.5
6663
22.8
106
23.8
90
16.3
99
19.6
159
22.1
96
13.2
11
9.1
1631
17.1
17
14.1
29
14.4
32
19.1
40
22.9
27
11.7
3
5.1
631
15.5
8
14.6
10
11.1
16
15.7
13
16.9
14
10.6
8
12.9
1000
18.4
9
13.6
19
17.0
16
24.2
27
27.6
13
13.1
--
--
Satisfied
331
49.8
15993
41.2
248
43.7
245
32.5
272
40.4
383
42.9
359
37.5
199
53.5
8843
41.2
136
45.5
190
33.3
189
43.1
226
45.0
225
37.1
68
43.3
2840
38.7
34
42.0
41
27.7
56
36.8
54
39.4
65
34.8
64
47.1
4310
43.0
78
41.7
14
40.0
27
32.5
103
40.5
69
42.3
111
52.4
4978
41.2
87
45.5
151
35.6
113
43.1
141
44.9
158
39.4
106
52.0
4566
41.6
89
43.8
42
26.8
78
43.3
87
44.2
87
35.1
185
51.2
8280
41.8
124
41.9
138
33.8
163
39.4
236
45.0
214
38.8
141
48.5
7598
40.6
123
45.6
107
30.9
109
42.1
146
40.0
144
35.7
279
51.3
12262
42.0
207
46.4
183
33.1
212
42.0
313
43.6
296
40.8
52
43.0
3685
38.7
41
33.9
62
30.7
60
35.7
70
40.0
63
27.3
26
44.1
1543
37.8
15
27.3
32
35.6
34
33.3
33
42.9
33
25.0
26
41.9
2142
39.4
26
39.4
30
26.8
26
39.4
37
37.8
30
30.3
--
--
Neither satisfied nor dissatisfied
152
22.9
8106
20.9
117
20.6
176
23.3
170
25.3
192
21.5
233
24.4
86
23.1
5069
23.6
70
23.4
139
24.3
119
27.2
123
24.5
149
24.6
37
23.6
1598
21.8
16
19.8
30
20.3
31
20.4
35
25.6
48
25.7
29
21.3
1439
14.3
31
16.6
7
20.0
20
24.1
34
13.4
36
22.1
47
22.2
2742
22.7
43
22.5
96
22.6
72
27.5
74
23.6
91
22.7
46
22.6
2539
23.2
38
18.7
44
28.0
48
26.7
53
26.9
67
27.0
82
22.7
4370
22.0
70
23.6
104
25.5
110
26.6
121
23.1
136
24.6
67
23.0
3686
19.7
47
17.4
72
20.8
60
23.2
69
18.9
97
24.1
119
21.9
5739
19.7
79
17.7
131
23.7
123
24.4
149
20.8
170
23.4
33
27.3
2337
24.6
38
31.4
45
22.3
47
28.0
43
24.6
63
27.3
18
30.5
1081
26.5
19
34.5
16
17.8
33
32.4
21
27.3
37
28.0
15
24.2
1256
23.1
19
28.8
29
25.9
14
21.2
22
22.4
26
26.3
--
--
Dissatisfied
36
5.4
2489
6.4
31
5.5
41
5.4
54
8.0
54
6.0
75
7.8
14
3.8
1416
6.6
24
8.0
35
6.1
31
7.1
33
6.6
43
7.1
13
8.3
550
7.5
3
3.7
6
4.0
17
11.2
7
5.1
19
10.2
9
6.6
523
5.2
4
2.1
0
0
6
7.2
14
5.5
13
8.0
6
2.8
711
5.9
11
5.8
20
4.7
20
7.6
17
5.4
24
6.0
10
4.9
758
6.9
15
7.4
14
8.9
10
5.6
17
8.6
20
8.1
10
2.8
1205
6.1
18
6.1
21
5.2
31
7.5
30
5.7
39
7.1
25
8.6
1259
6.7
13
4.8
20
5.8
23
8.9
24
6.6
36
8.9
24
4.4
1765
6.0
21
4.7
28
5.1
38
7.5
45
6.3
42
5.8
12
9.9
714
7.5
10
8.3
13
6.4
16
9.5
9
5.1
33
14.3
6
10.2
309
7.6
5
9.1
6
6.7
11
10.8
5
6.5
22
16.7
6
9.7
405
7.5
5
7.6
7
6.2
5
7.6
4
4.1
11
11.1
--
--
Very dissatisfied
16
2.4
826
2.1
11
1.9
11
1.5
9
1.3
12
1.3
26
2.7
10
2.7
455
2.1
4
1.3
7
1.2
6
1.4
6
1.2
15
2.5
3
1.9
194
2.6
3
3.7
4
2.7
3
2.0
4
2.9
8
4.3
3
2.2
177
1.8
4
2.1
0
0
0
0
2
0.8
3
1.8
3
1.4
218
1.8
4
2.1
5
1.2
3
1.1
4
1.3
9
2.2
8
3.9
259
2.4
2
1.0
2
1.3
3
1.7
2
1.0
7
2.8
6
1.7
439
2.2
7
2.4
6
1.5
7
1.7
9
1.7
16
2.9
9
3.1
380
2.0
4
1.5
5
1.4
2
0.8
3
0.8
10
2.5
7
1.3
497
1.7
6
1.4
6
1.1
6
1.2
8
1.1
13
1.8
9
7.4
326
3.4
5
4.1
5
2.5
3
1.8
4
2.3
13
5.6
4
6.8
125
3.1
2
3.6
3
3.3
2
2.0
1
1.3
6
4.5
5
8.1
201
3.7
3
4.5
2
1.8
1
1.5
3
3.1
7
7.1
--
--
Decline to answer
4
0.6
640
1.6
9
1.6
14
1.9
9
1.3
11
1.2
11
1.1
2
0.5
307
1.4
3
1.0
9
1.6
6
1.4
4
0.8
8
1.3
0
0
144
2.0
1
1.2
5
3.4
1
0.7
1
0.7
2
1.1
2
1.5
189
1.9
5
2.7
0
0
2
2.4
6
2.4
1
0.6
2
0.9
162
1.3
4
2.1
5
1.2
3
1.1
2
0.6
7
1.8
1
0.5
163
1.5
3
1.5
4
2.5
3
1.7
2
1.0
1
0.4
2
0.6
345
1.7
2
0.7
6
1.5
7
1.7
8
1.5
6
1.1
1
0.3
293
1.6
7
2.6
8
2.3
2
0.8
3
0.8
5
1.2
4
0.7
411
1.4
7
1.6
9
1.6
5
1.0
8
1.1
6
0.8
0
0
224
2.4
2
1.6
5
2.5
4
2.4
3
1.7
5
2.2
0
0
106
2.6
1
1.8
2
2.2
3
2.9
2
2.6
3
2.3
0
0
118
2.2
1
1.5
3
2.7
1
1.5
1
1.0
2
2.0
--
--
Not applicable
20
3.0
2460
6.3
28
4.9
148
19.6
28
4.2
42
4.7
129
13.5
12
3.2
1574
7.3
16
5.3
120
21.0
20
4.6
19
3.8
97
16.0
6
3.8
553
7.5
8
9.9
27
18.2
8
5.3
11
8.0
27
14.4
2
1.5
333
3.3
4
2.1
1
2.9
0
0
12
4.7
5
3.1
6
2.8
858
7.1
7
3.7
87
20.5
9
3.4
10
3.2
59
14.7
8
3.9
752
6.9
11
5.4
33
21.0
11
6.1
9
4.6
38
15.3
11
3.0
1244
6.3
17
5.7
78
19.1
18
4.3
21
4.0
73
13.2
8
2.8
1196
6.4
11
4.1
70
20.2
10
3.9
21
5.8
56
13.9
16
2.9
1857
6.4
20
4.5
105
19.0
22
4.4
36
5.0
102
14.1
4
3.3
599
6.3
8
6.6
43
21.3
6
3.6
6
3.4
27
11.7
2
3.4
286
7.0
5
9.1
21
23.3
3
2.9
2
2.6
17
12.9
2
3.2
313
5.8
3
4.5
22
19.6
3
4.5
4
4.1
10
10.1
Q205G
Amount of personal interaction w/NTT
Very satisfied
100
15.0
7578
19.5
108
19.1
106
14.1
113
16.8
171
19.1
112
11.7
42
11.3
3361
15.7
42
14.1
62
10.9
61
13.9
72
14.3
58
9.6
29
18.5
1378
18.8
16
19.8
33
22.3
29
19.1
24
17.5
20
10.7
29
21.3
2839
28.3
50
26.7
11
31.4
23
27.7
75
29.5
34
20.9
31
14.6
2080
17.2
25
13.1
50
11.8
40
15.3
50
15.9
43
10.7
24
11.8
1762
16.1
45
22.2
18
11.5
22
12.2
23
11.7
25
10.1
60
16.6
3530
17.8
51
17.2
45
11.0
63
15.2
83
15.8
60
10.9
40
13.8
3992
21.3
57
21.1
61
17.6
50
19.3
88
24.1
52
12.9
91
16.7
6032
20.7
91
20.4
81
14.7
84
16.6
141
19.6
85
11.7
9
7.4
1525
16.0
17
14.1
25
12.4
29
17.3
30
17.1
27
11.7
2
3.4
574
14.1
7
12.7
8
8.9
15
14.7
10
13.0
14
10.6
7
11.3
951
17.5
10
15.2
17
15.2
14
21.2
20
20.4
13
13.1
--
--
Satisfied
310
46.6
14795
38.1
234
41.3
236
31.3
258
38.3
357
40.0
310
32.4
181
48.7
8005
37.3
120
40.1
184
32.2
167
38.1
214
42.6
182
30.0
65
41.4
2670
36.4
34
42.0
38
25.7
59
38.8
49
35.8
58
31.0
64
47.1
4120
41.1
80
42.8
14
40.0
32
38.5
94
37.0
70
42.9
100
47.2
4468
36.9
77
40.3
144
34.0
95
36.3
132
42.0
126
31.4
99
48.5
4229
38.6
85
41.9
43
27.4
75
41.7
85
43.1
79
31.9
178
49.3
7536
38.0
118
39.9
137
33.6
142
34.3
214
40.8
180
32.6
127
43.6
7148
38.2
115
42.6
99
28.6
116
44.8
142
38.9
129
32.0
258
47.4
11370
39.0
197
44.2
175
31.7
203
40.2
287
40.0
262
36.1
52
43.0
3387
35.6
37
30.6
61
30.2
55
32.7
70
40.0
48
20.8
26
44.1
1436
35.2
15
27.3
31
34.4
31
30.4
32
41.6
26
19.7
26
41.9
1951
35.9
22
33.3
30
26.8
24
36.4
38
38.8
22
22.2
--
--
Neither satisfied nor dissatisfied
164
24.7
9639
24.8
141
24.9
191
25.3
209
31.1
230
25.8
282
29.5
94
25.3
6061
28.2
91
30.4
151
26.4
146
33.3
149
29.7
188
31.0
38
24.2
1820
24.8
16
19.8
33
22.3
44
28.9
39
28.5
57
30.5
32
23.5
1758
17.5
34
18.2
7
20.0
19
22.9
42
16.5
37
22.7
55
25.9
3428
28.3
66
34.5
108
25.5
93
35.5
95
30.2
121
30.2
47
23.0
2901
26.5
39
19.2
43
27.4
54
30.0
58
29.4
76
30.6
87
24.1
5265
26.6
84
28.4
112
27.4
144
34.8
147
28.0
168
30.4
73
25.1
4311
23.0
57
21.1
79
22.8
65
25.1
81
22.2
114
28.3
129
23.7
6976
23.9
103
23.1
144
26.1
151
29.9
180
25.1
206
28.4
35
28.9
2625
27.6
38
31.4
47
23.3
58
34.5
50
28.6
76
32.9
17
28.8
1193
29.2
18
32.7
21
23.3
38
37.2
23
29.9
43
32.6
18
29.0
1432
26.4
20
30.3
26
23.2
20
30.3
27
27.6
33
33.3
--
--
Dissatisfied
44
6.6
2407
6.2
33
5.8
35
4.6
35
5.2
55
6.2
79
8.3
25
6.7
1354
6.3
20
6.7
28
4.9
22
5.0
32
6.4
52
8.6
15
9.6
512
7.0
2
2.5
6
4.0
6
4.0
7
5.1
15
8.0
4
2.9
541
5.4
11
5.9
1
2.9
7
8.4
16
6.3
12
7.4
14
6.6
678
5.6
9
4.7
18
4.2
11
4.2
17
5.4
33
8.2
11
5.4
752
6.9
16
7.9
11
7.0
10
5.6
16
8.1
20
8.1
15
4.2
1216
6.1
18
6.1
20
4.9
24
5.8
31
5.9
44
8.0
28
9.6
1170
6.2
15
5.6
15
4.3
11
4.2
24
6.6
35
8.7
34
6.2
1711
5.9
22
4.9
23
4.2
25
5.0
45
6.3
45
6.2
10
8.3
690
7.2
11
9.1
12
5.9
10
6.0
10
5.7
34
14.7
6
10.2
297
7.3
6
10.9
4
4.4
8
7.8
6
7.8
22
16.7
4
6.5
393
7.2
5
7.6
8
7.1
2
3.0
4
4.1
12
12.1
--
--
Very dissatisfied
19
2.9
830
2.1
11
1.9
11
1.5
14
2.1
13
1.5
30
3.1
12
3.2
474
2.2
4
1.3
7
1.2
10
2.3
7
1.4
19
3.1
4
2.5
186
2.5
4
4.9
4
2.7
4
2.6
5
3.6
8
4.3
3
2.2
170
1.7
3
1.6
0
0
0
0
1
0.4
3
1.8
3
1.4
236
1.9
3
1.6
6
1.4
7
2.7
5
1.6
12
3.0
11
5.4
257
2.3
2
1.0
1
0.6
3
1.7
2
1.0
8
3.2
7
1.9
454
2.3
7
2.4
5
1.2
10
2.4
10
1.9
20
3.6
11
3.8
370
2.0
4
1.5
6
1.7
4
1.5
3
0.8
10
2.5
9
1.6
494
1.7
5
1.1
5
0.9
8
1.6
8
1.1
16
2.2
10
8.3
332
3.5
6
5.0
6
3.0
6
3.6
5
2.9
14
6.1
5
8.5
134
3.3
3
5.5
3
3.3
4
3.9
2
2.6
6
4.5
5
8.1
198
3.6
3
4.5
3
2.7
2
3.0
3
3.1
8
8.1
--
--
Decline to answer
7
1.1
710
1.8
10
1.8
13
1.7
9
1.3
14
1.6
11
1.1
4
1.1
355
1.6
4
1.3
9
1.6
6
1.4
5
1.0
8
1.3
0
0
150
2.0
1
1.2
4
2.7
1
0.7
1
0.7
2
1.1
3
2.2
205
2.0
5
2.7
0
0
2
2.4
8
3.1
1
0.6
2
0.9
193
1.6
4
2.1
5
1.2
3
1.1
3
1.0
7
1.8
3
1.5
182
1.7
4
2.0
4
2.5
3
1.7
2
1.0
1
0.4
2
0.6
382
1.9
2
0.7
5
1.2
7
1.7
10
1.9
6
1.1
4
1.4
323
1.7
8
3.0
8
2.3
2
0.8
4
1.1
5
1.2
6
1.1
460
1.6
7
1.6
8
1.4
5
1.0
11
1.5
6
0.8
1
0.8
245
2.6
3
2.5
5
2.5
4
2.4
3
1.7
5
2.2
1
1.7
113
2.8
1
1.8
2
2.2
3
2.9
2
2.6
3
2.3
0
0
132
2.4
2
3.0
3
2.7
1
1.5
1
1.0
2
2.0
--
--
Not applicable
21
3.2
2868
7.4
30
5.3
162
21.5
35
5.2
53
5.9
132
13.8
14
3.8
1854
8.6
18
6.0
130
22.8
26
5.9
23
4.6
99
16.3
6
3.8
620
8.4
8
9.9
30
20.3
9
5.9
12
8.8
27
14.4
1
0.7
394
3.9
4
2.1
2
5.7
0
0
18
7.1
6
3.7
7
3.3
1011
8.4
7
3.7
93
21.9
13
5.0
12
3.8
59
14.7
9
4.4
880
8.0
12
5.9
37
23.6
13
7.2
11
5.6
39
15.7
12
3.3
1450
7.3
16
5.4
84
20.6
24
5.8
30
5.7
74
13.4
8
2.8
1397
7.5
14
5.2
78
22.5
11
4.2
23
6.3
58
14.4
17
3.1
2151
7.4
21
4.7
116
21.0
29
5.7
46
6.4
105
14.5
4
3.3
712
7.5
9
7.4
46
22.8
6
3.6
7
4.0
27
11.7
2
3.4
334
8.2
5
9.1
21
23.3
3
2.9
2
2.6
18
13.6
2
3.2
378
7.0
4
6.1
25
22.3
3
4.5
5
5.1
9
9.1