Table of frequencies for responses to items under the benchmark "Leadership: Senior" which is under the theme "Institutional Leadership".

 
All Faculty
Tenured
Pre-tenure
Non-tenure Track
Full Professor
Associate Professor
Men
Women
White
Faculty of Color
Asian/Asian-American
Underrepresented Minorities
 
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
item
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Q180A
Pres/Chancellor: Pace of decision making
Very satisfied
44
6.5
3670
9.1
19
2.4
130
14.0
51
7.2
75
7.5
35
6.1
25
6.6
1928
8.7
17
2.9
88
17.0
33
7.3
51
8.2
12
4.0
13
8.2
688
9.0
2
1.3
13
9.1
12
7.3
15
7.4
4
4.9
6
4.3
1054
10.1
0
0
29
10.8
6
6.8
9
5.3
19
10.1
18
8.3
1224
9.8
15
3.4
62
19.1
23
8.5
38
9.2
10
5.2
9
4.4
886
7.8
1
0.6
27
13.3
11
6.0
17
6.7
13
6.3
29
7.9
1957
9.6
11
2.6
81
14.9
31
7.2
61
10.7
22
7.4
15
5.0
1693
8.7
8
2.2
49
12.8
20
7.3
14
3.3
13
4.8
33
6.0
2656
8.8
15
2.6
102
13.7
39
7.4
61
8.2
30
6.7
11
8.6
1011
10.2
4
1.9
28
15.1
12
6.8
14
5.7
5
4.1
7
11.7
469
11.0
1
1.0
10
12.3
9
8.3
10
7.2
5
9.1
4
5.9
542
9.6
3
2.5
18
17.3
3
4.4
4
3.7
0
0
--
--
Satisfied
182
26.9
11433
28.4
152
19.3
306
32.9
219
31.1
268
26.9
169
29.6
104
27.5
6175
27.9
121
20.4
177
34.1
143
31.6
168
27.0
82
27.3
45
28.3
2209
28.9
21
13.5
46
32.2
51
31.1
43
21.2
26
32.1
33
23.7
3049
29.2
10
27.8
83
31.0
25
28.4
57
33.5
61
32.3
64
29.6
3531
28.4
94
21.4
110
34.0
91
33.5
122
29.6
55
28.8
56
27.2
3152
27.8
31
18.7
70
34.5
53
28.6
65
25.5
58
28.3
100
27.3
6161
30.1
96
22.4
186
34.1
149
34.5
179
31.3
88
29.6
79
26.6
5190
26.7
56
15.6
118
30.9
70
25.6
89
21.0
80
29.4
143
26.1
8640
28.7
113
19.8
250
33.6
163
30.8
210
28.1
140
31.2
39
30.5
2765
27.9
39
18.1
56
30.3
56
31.8
58
23.4
29
24.0
18
30.0
1233
29.0
18
18.8
24
29.6
27
25.0
33
23.7
17
30.9
21
30.9
1532
27.0
21
17.5
32
30.8
29
42.6
25
22.9
12
18.2
--
--
Neither satisfied nor dissatisfied
280
41.4
13648
34.0
268
34.1
327
35.2
273
38.7
311
31.2
213
37.4
147
38.9
7297
33.0
203
34.2
170
32.8
179
39.5
175
28.1
102
34.0
67
42.1
2679
35.0
53
34.0
57
39.9
61
37.2
82
40.4
33
40.7
66
47.5
3672
35.2
12
33.3
100
37.3
33
37.5
54
31.8
78
41.3
80
37.0
3952
31.8
140
31.9
99
30.6
96
35.3
120
29.1
59
30.9
84
40.8
3938
34.8
66
39.8
74
36.5
83
44.9
69
27.1
81
39.5
151
41.3
6733
32.9
141
32.9
184
33.8
159
36.8
182
31.8
103
34.7
122
41.1
6831
35.2
127
35.5
143
37.4
114
41.8
128
30.3
110
40.4
236
43.1
10349
34.3
195
34.2
262
35.2
202
38.2
218
29.1
160
35.6
44
34.4
3261
32.9
73
33.8
65
35.1
71
40.3
93
37.5
53
43.8
21
35.0
1376
32.3
31
32.3
28
34.6
44
40.7
57
41.0
20
36.4
23
33.8
1885
33.2
42
35.0
37
35.6
27
39.7
36
33.0
33
50.0
--
--
Dissatisfied
78
11.5
4677
11.6
115
14.6
50
5.4
64
9.1
170
17.1
77
13.5
54
14.3
3114
14.1
104
17.5
30
5.8
47
10.4
113
18.1
55
18.3
10
6.3
668
8.7
8
5.1
4
2.8
10
6.1
33
16.3
9
11.1
14
10.1
895
8.6
3
8.3
16
6.0
7
8.0
24
14.1
13
6.9
29
13.4
1753
14.1
82
18.7
20
6.2
28
10.3
72
17.5
35
18.3
27
13.1
1524
13.5
23
13.9
10
4.9
20
10.8
46
18.0
29
14.2
41
11.2
2431
11.9
69
16.1
31
5.7
34
7.9
74
12.9
48
16.2
37
12.5
2220
11.4
46
12.8
19
5.0
30
11.0
96
22.7
29
10.7
66
12.0
3662
12.2
86
15.1
41
5.5
57
10.8
138
18.4
64
14.2
12
9.4
996
10.0
29
13.4
9
4.9
7
4.0
32
12.9
13
10.7
7
11.7
357
8.4
16
16.7
3
3.7
5
4.6
16
11.5
5
9.1
5
7.3
639
11.3
13
10.8
6
5.8
2
2.9
16
14.7
8
12.1
--
--
Very dissatisfied
46
6.8
2791
7.0
76
9.7
23
2.5
32
4.5
118
11.8
45
7.9
36
9.5
2060
9.3
63
10.6
16
3.1
20
4.4
93
14.9
35
11.7
3
1.9
321
4.2
10
6.4
2
1.4
8
4.9
11
5.4
5
6.2
7
5.0
410
3.9
3
8.3
5
1.9
4
4.5
14
8.2
5
2.6
16
7.4
1153
9.3
49
11.2
12
3.7
17
6.2
49
11.9
23
12.0
24
11.7
939
8.3
16
9.6
4
2.0
4
2.2
45
17.6
14
6.8
21
5.7
1537
7.5
47
11.0
17
3.1
22
5.1
59
10.3
27
9.1
22
7.4
1224
6.3
29
8.1
6
1.6
10
3.7
59
13.9
18
6.6
37
6.8
2077
6.9
53
9.3
21
2.8
23
4.3
92
12.3
31
6.9
9
7.0
702
7.1
23
10.7
2
1.1
9
5.1
26
10.5
14
11.6
1
1.7
253
6.0
9
9.4
1
1.2
4
3.7
9
6.5
4
7.3
8
11.8
449
7.9
14
11.7
1
1.0
5
7.3
17
15.6
10
15.2
--
--
Decline to answer
27
4.0
2406
6.0
87
11.1
62
6.7
42
6.0
29
2.9
25
4.4
9
2.4
969
4.4
43
7.2
25
4.8
21
4.6
14
2.2
11
3.7
13
8.2
667
8.7
37
23.7
15
10.5
16
9.8
11
5.4
3
3.7
5
3.6
770
7.4
7
19.4
22
8.2
5
5.7
4
2.4
11
5.8
5
2.3
476
3.8
30
6.8
14
4.3
10
3.7
6
1.5
6
3.1
6
2.9
579
5.1
16
9.6
12
5.9
11
6.0
8
3.1
9
4.4
11
3.0
936
4.6
29
6.8
30
5.5
24
5.6
7
1.2
7
2.4
16
5.4
1451
7.5
58
16.2
31
8.1
18
6.6
22
5.2
18
6.6
22
4.0
1729
5.7
61
10.7
50
6.7
30
5.7
19
2.5
20
4.5
5
3.9
662
6.7
26
12.0
12
6.5
12
6.8
10
4.0
5
4.1
3
5.0
273
6.4
11
11.5
4
4.9
11
10.2
6
4.3
2
3.6
2
2.9
389
6.9
15
12.5
8
7.7
1
1.5
4
3.7
3
4.5
--
--
Not applicable
19
2.8
1560
3.9
69
8.8
32
3.4
24
3.4
25
2.5
6
1.1
3
0.8
564
2.5
43
7.2
13
2.5
10
2.2
9
1.4
3
1.0
8
5.0
415
5.4
25
16.0
6
4.2
6
3.7
8
3.9
1
1.2
8
5.8
581
5.6
1
2.8
13
4.8
8
9.1
8
4.7
2
1.1
4
1.9
336
2.7
29
6.6
7
2.2
7
2.6
5
1.2
3
1.6
0
0
306
2.7
13
7.8
6
3.0
3
1.6
5
2.0
1
0.5
13
3.5
728
3.5
35
8.2
16
2.9
13
3.0
10
1.8
2
0.7
6
2.0
806
4.2
34
9.5
16
4.2
11
4.0
15
3.5
4
1.5
11
2.0
1028
3.4
47
8.2
19
2.5
15
2.8
10
1.3
4
0.9
8
6.2
527
5.3
22
10.2
13
7.0
9
5.1
15
6.0
2
1.6
3
5.0
294
6.9
10
10.4
11
13.6
8
7.4
8
5.8
2
3.6
5
7.3
233
4.1
12
10.0
2
1.9
1
1.5
7
6.4
0
0
Q180B
Pres/Chancellor: Stated priorities
Very satisfied
59
8.7
4498
11.2
30
3.8
139
14.9
48
6.8
73
7.3
43
7.5
32
8.5
2291
10.4
25
4.2
80
15.4
27
6.0
47
7.5
19
6.3
18
11.3
858
11.2
5
3.2
17
11.9
14
8.5
14
6.9
5
6.2
9
6.5
1349
12.9
0
0
42
15.7
7
8.0
12
7.1
19
10.1
25
11.6
1415
11.4
22
5.0
55
17.0
21
7.7
36
8.7
15
7.8
10
4.8
1119
9.9
2
1.2
27
13.3
7
3.8
16
6.3
13
6.3
36
9.8
2291
11.2
19
4.4
86
15.8
28
6.5
61
10.7
27
9.1
22
7.4
2173
11.2
11
3.1
53
13.9
20
7.3
12
2.8
16
5.9
44
8.0
3325
11.0
24
4.2
107
14.4
39
7.4
60
8.0
36
8.0
15
11.7
1171
11.8
6
2.8
32
17.3
9
5.1
13
5.3
7
5.8
9
15.0
503
11.8
0
0
12
14.8
8
7.4
8
5.8
6
10.9
6
8.8
668
11.8
6
5.0
20
19.2
1
1.5
5
4.6
1
1.5
--
--
Satisfied
193
28.6
12372
30.8
159
20.2
318
34.2
207
29.4
219
22.0
179
31.4
104
27.5
6430
29.1
125
21.0
192
37.0
133
29.4
130
20.9
79
26.3
45
28.3
2457
32.1
25
16.0
44
30.8
51
31.1
40
19.8
24
29.6
44
31.6
3485
33.4
9
25.0
82
30.6
23
26.1
49
28.8
76
40.2
66
30.6
3621
29.1
97
22.1
121
37.4
87
32.0
85
20.6
57
29.8
52
25.2
3402
30.0
29
17.5
74
36.5
45
24.3
60
23.5
63
30.7
101
27.6
6293
30.7
89
20.8
185
33.9
133
30.8
142
24.9
90
30.3
90
30.3
6004
30.9
70
19.6
132
34.5
74
27.1
77
18.2
89
32.7
152
27.7
9352
31.0
115
20.2
261
35.0
146
27.6
168
22.5
148
33.0
41
32.0
2996
30.2
44
20.4
57
30.8
61
34.7
51
20.6
31
25.6
22
36.7
1310
30.8
23
24.0
23
28.4
31
28.7
30
21.6
13
23.6
19
27.9
1686
29.8
21
17.5
34
32.7
30
44.1
21
19.4
18
27.3
--
--
Neither satisfied nor dissatisfied
212
31.4
11164
27.8
225
28.6
280
30.1
245
34.8
251
25.2
177
31.1
106
28.0
5913
26.8
158
26.6
145
27.9
162
35.8
127
20.4
85
28.3
58
36.5
2238
29.3
52
33.3
48
33.6
49
29.9
71
35.1
34
42.0
48
34.5
3013
28.9
15
41.7
87
32.5
34
38.6
53
31.2
58
30.7
60
27.8
3172
25.5
111
25.3
83
25.6
85
31.2
92
22.3
49
25.6
59
28.6
3198
28.2
53
31.9
64
31.5
78
42.2
51
20.0
65
31.7
117
32.0
5658
27.6
122
28.5
163
29.9
138
31.9
155
27.1
93
31.3
91
30.6
5444
28.0
103
28.8
117
30.6
107
39.2
96
22.7
84
30.9
178
32.5
8301
27.5
158
27.7
223
29.9
185
35.0
168
22.5
135
30.1
34
26.6
2826
28.5
67
31.0
57
30.8
60
34.1
83
33.6
42
34.7
13
21.7
1233
29.0
27
28.1
27
33.3
32
29.6
50
36.0
17
30.9
21
30.9
1593
28.1
40
33.3
30
28.9
28
41.2
33
30.6
25
37.9
--
--
Dissatisfied
110
16.3
5725
14.2
145
18.4
82
8.8
101
14.3
246
24.7
84
14.7
77
20.4
3872
17.5
132
22.2
52
10.0
72
15.9
174
27.9
57
19.0
15
9.4
851
11.1
11
7.0
11
7.7
19
11.6
44
21.8
11
13.6
18
12.9
1002
9.6
2
5.6
19
7.1
10
11.4
28
16.5
16
8.5
36
16.7
2202
17.7
99
22.6
32
9.9
45
16.5
117
28.4
31
16.2
46
22.3
1859
16.4
34
20.5
20
9.8
29
15.7
62
24.3
35
17.1
65
17.8
3063
14.9
84
19.6
52
9.5
65
15.1
121
21.2
44
14.8
43
14.5
2621
13.5
61
17.0
29
7.6
36
13.2
124
29.3
39
14.3
94
17.1
4552
15.1
111
19.5
68
9.1
86
16.3
204
27.3
65
14.5
16
12.5
1156
11.7
34
15.7
14
7.6
15
8.5
42
17.0
19
15.7
8
13.3
431
10.1
20
20.8
3
3.7
12
11.1
21
15.1
9
16.4
8
11.8
725
12.8
14
11.7
11
10.6
3
4.4
21
19.4
10
15.2
--
--
Very dissatisfied
65
9.6
3291
8.2
90
11.4
32
3.4
48
6.8
164
16.5
63
11.1
50
13.2
2479
11.2
79
13.3
24
4.6
35
7.7
130
20.9
49
16.3
7
4.4
375
4.9
9
5.8
2
1.4
10
6.1
18
8.9
5
6.2
8
5.8
437
4.2
2
5.6
6
2.2
3
3.4
16
9.4
9
4.8
23
10.7
1423
11.4
61
13.9
18
5.6
25
9.2
76
18.4
32
16.8
33
16.0
1088
9.6
19
11.4
6
3.0
11
6.0
56
22.0
22
10.7
29
7.9
1897
9.3
57
13.3
23
4.2
37
8.6
83
14.5
39
13.1
32
10.8
1356
7.0
33
9.2
9
2.4
11
4.0
81
19.1
24
8.8
53
9.7
2474
8.2
66
11.6
29
3.9
36
6.8
125
16.7
46
10.2
12
9.4
795
8.0
24
11.1
3
1.6
12
6.8
39
15.8
17
14.1
3
5.0
294
6.9
10
10.4
2
2.5
7
6.5
19
13.7
6
10.9
9
13.2
501
8.8
14
11.7
1
1.0
5
7.3
20
18.5
11
16.7
--
--
Decline to answer
23
3.4
2047
5.1
79
10.1
54
5.8
38
5.4
27
2.7
20
3.5
7
1.9
783
3.5
38
6.4
18
3.5
19
4.2
13
2.1
9
3.0
11
6.9
591
7.7
34
21.8
15
10.5
16
9.8
10
5.0
2
2.5
5
3.6
673
6.5
7
19.4
21
7.8
3
3.4
4
2.4
9
4.8
3
1.4
381
3.1
25
5.7
10
3.1
7
2.6
4
1.0
5
2.6
6
2.9
475
4.2
16
9.6
9
4.4
12
6.5
9
3.5
6
2.9
9
2.5
778
3.8
25
5.8
23
4.2
23
5.3
5
0.9
3
1.0
14
4.7
1251
6.4
54
15.1
30
7.8
15
5.5
22
5.2
17
6.2
19
3.5
1457
4.8
55
9.7
43
5.8
26
4.9
17
2.3
17
3.8
4
3.1
577
5.8
24
11.1
11
6.0
12
6.8
10
4.0
3
2.5
2
3.3
243
5.7
9
9.4
4
4.9
11
10.2
6
4.3
2
3.6
2
2.9
334
5.9
15
12.5
7
6.7
1
1.5
4
3.7
1
1.5
--
--
Not applicable
14
2.1
1087
2.7
58
7.4
25
2.7
18
2.5
15
1.5
4
0.7
2
0.5
339
1.5
37
6.2
8
1.5
5
1.1
2
0.3
2
0.7
5
3.1
276
3.6
20
12.8
6
4.2
5
3.0
5
2.5
0
0
7
5.0
472
4.5
1
2.8
11
4.1
8
9.1
8
4.7
2
1.1
3
1.4
211
1.7
24
5.5
5
1.5
2
0.7
2
0.5
2
1.1
0
0
183
1.6
13
7.8
3
1.5
3
1.6
1
0.4
1
0.5
9
2.5
502
2.5
32
7.5
13
2.4
8
1.9
4
0.7
1
0.3
5
1.7
566
2.9
26
7.3
12
3.1
10
3.7
11
2.6
3
1.1
8
1.5
680
2.3
41
7.2
14
1.9
11
2.1
6
0.8
2
0.5
6
4.7
402
4.0
17
7.9
11
6.0
7
4.0
9
3.6
2
1.6
3
5.0
241
5.7
7
7.3
10
12.3
7
6.5
5
3.6
2
3.6
3
4.4
161
2.8
10
8.3
1
1.0
0
0
4
3.7
0
0
Q180C
Pres/Chancellor: Communication of priorities
Very satisfied
42
6.2
4562
11.3
33
4.2
136
14.6
54
7.7
74
7.4
51
8.9
24
6.3
2332
10.6
27
4.5
81
15.6
33
7.3
47
7.5
21
7.0
11
6.9
844
11.0
6
3.9
17
11.9
13
7.9
14
6.9
5
6.2
7
5.0
1386
13.3
0
0
38
14.2
8
9.1
13
7.7
25
13.2
19
8.8
1441
11.6
21
4.8
57
17.6
25
9.2
35
8.5
12
6.3
7
3.4
1122
9.9
5
3.0
25
12.3
9
4.9
17
6.7
21
10.2
27
7.4
2364
11.5
21
4.9
82
15.1
32
7.4
60
10.5
29
9.8
15
5.0
2166
11.2
12
3.4
53
13.9
22
8.1
14
3.3
22
8.1
32
5.8
3374
11.2
25
4.4
102
13.7
42
7.9
57
7.6
42
9.3
10
7.8
1186
11.9
8
3.7
34
18.4
12
6.8
17
6.9
9
7.4
6
10.0
524
12.3
2
2.1
13
16.1
10
9.3
11
7.9
5
9.1
4
5.9
662
11.7
6
5.0
21
20.2
2
2.9
6
5.6
4
6.1
--
--
Satisfied
166
24.6
12114
30.1
156
19.9
306
32.9
200
28.4
196
19.7
183
32.1
92
24.3
6274
28.4
122
20.5
186
35.8
131
28.9
116
18.6
81
27.0
38
23.9
2400
31.4
26
16.7
39
27.3
48
29.3
36
17.8
29
35.8
36
25.9
3440
33.0
8
22.2
81
30.2
21
23.9
44
25.9
73
38.6
58
26.9
3554
28.6
99
22.6
111
34.3
85
31.2
79
19.2
63
33.0
50
24.3
3306
29.2
25
15.1
79
38.9
46
24.9
52
20.4
56
27.3
91
24.9
6159
30.1
85
19.9
179
32.8
131
30.3
120
21.0
87
29.3
72
24.2
5878
30.3
71
19.8
127
33.2
69
25.3
76
18.0
95
34.9
131
23.9
9128
30.3
110
19.3
252
33.8
149
28.2
151
20.2
159
35.4
35
27.3
2957
29.8
46
21.3
54
29.2
51
29.0
45
18.2
24
19.8
17
28.3
1303
30.6
20
20.8
22
27.2
27
25.0
26
18.7
13
23.6
18
26.5
1654
29.2
26
21.7
32
30.8
24
35.3
19
17.6
11
16.7
--
--
Neither satisfied nor dissatisfied
227
33.6
10691
26.6
211
26.8
284
30.5
246
34.9
247
24.8
164
28.8
119
31.5
5711
25.8
150
25.2
148
28.5
166
36.6
129
20.7
83
27.7
57
35.9
2122
27.8
46
29.5
52
36.4
52
31.7
60
29.7
29
35.8
51
36.7
2858
27.4
15
41.7
84
31.3
28
31.8
58
34.1
52
27.5
64
29.6
3105
25.0
99
22.6
96
29.6
91
33.5
104
25.2
45
23.6
71
34.5
3071
27.1
56
33.7
55
27.1
76
41.1
42
16.5
64
31.2
124
33.9
5506
26.9
114
26.6
166
30.5
144
33.3
158
27.7
87
29.3
98
33.0
5117
26.4
97
27.1
118
30.9
102
37.4
89
21.0
77
28.3
196
35.8
7927
26.3
158
27.7
225
30.2
183
34.6
173
23.1
116
25.8
31
24.2
2730
27.5
53
24.5
59
31.9
63
35.8
74
30.0
48
39.7
15
25.0
1195
28.1
22
22.9
29
35.8
36
33.3
48
34.5
20
36.4
16
23.5
1535
27.1
31
25.8
30
28.9
27
39.7
26
24.1
28
42.4
--
--
Dissatisfied
133
19.7
6051
15.1
146
18.6
87
9.3
96
13.6
222
22.3
90
15.8
78
20.6
3904
17.7
128
21.6
47
9.1
63
13.9
151
24.2
58
19.3
30
18.9
982
12.8
15
9.6
14
9.8
16
9.8
45
22.3
12
14.8
25
18.0
1165
11.2
3
8.3
26
9.7
17
19.3
26
15.3
20
10.6
45
20.8
2172
17.5
101
23.0
23
7.1
33
12.1
97
23.5
35
18.3
34
16.5
1937
17.1
29
17.5
23
11.3
30
16.2
60
23.5
36
17.6
71
19.4
3122
15.2
86
20.1
53
9.7
55
12.7
117
20.5
49
16.5
62
20.9
2891
14.9
60
16.8
33
8.6
41
15.0
105
24.8
41
15.1
106
19.3
4763
15.8
111
19.5
74
9.9
77
14.6
172
23.0
71
15.8
27
21.1
1271
12.8
35
16.2
13
7.0
19
10.8
50
20.2
19
15.7
11
18.3
466
10.9
18
18.8
2
2.5
12
11.1
22
15.8
7
12.7
16
23.5
805
14.2
17
14.2
11
10.6
7
10.3
28
25.9
12
18.2
--
--
Very dissatisfied
75
11.1
3873
9.6
103
13.1
44
4.7
54
7.7
214
21.5
59
10.3
58
15.3
2859
12.9
91
15.3
32
6.2
37
8.2
164
26.3
47
15.7
7
4.4
497
6.5
10
6.4
2
1.4
14
8.5
32
15.8
4
4.9
10
7.2
517
5.0
2
5.6
10
3.7
3
3.4
18
10.6
8
4.2
25
11.6
1611
13.0
69
15.7
24
7.4
28
10.3
92
22.3
29
15.2
39
18.9
1292
11.4
22
13.2
8
3.9
11
6.0
72
28.2
22
10.7
38
10.4
2137
10.4
63
14.7
31
5.7
39
9.0
108
18.9
40
13.5
32
10.8
1699
8.8
40
11.2
13
3.4
15
5.5
105
24.8
19
7.0
60
10.9
2964
9.8
72
12.6
40
5.4
43
8.1
171
22.9
43
9.6
15
11.7
887
8.9
31
14.3
4
2.2
11
6.2
43
17.4
16
13.2
5
8.3
333
7.8
15
15.6
2
2.5
4
3.7
22
15.8
6
10.9
10
14.7
554
9.8
16
13.3
2
1.9
7
10.3
21
19.4
10
15.2
--
--
Decline to answer
22
3.2
1921
4.8
79
10.1
49
5.3
37
5.2
30
3.0
18
3.2
5
1.3
732
3.3
37
6.2
17
3.3
18
4.0
16
2.6
7
2.3
12
7.5
549
7.2
35
22.4
14
9.8
16
9.8
11
5.5
2
2.5
5
3.6
640
6.1
7
19.4
18
6.7
3
3.4
3
1.8
9
4.8
2
0.9
356
2.9
24
5.5
8
2.5
8
2.9
5
1.2
4
2.1
5
2.4
441
3.9
16
9.6
10
4.9
10
5.4
11
4.3
5
2.4
8
2.2
739
3.6
27
6.3
21
3.9
23
5.3
6
1.1
3
1.0
14
4.7
1165
6.0
52
14.5
27
7.1
14
5.1
24
5.7
15
5.5
17
3.1
1377
4.6
55
9.7
39
5.2
24
4.5
19
2.5
15
3.3
5
3.9
533
5.4
24
11.1
10
5.4
13
7.4
11
4.5
3
2.5
3
5.0
221
5.2
10
10.4
3
3.7
12
11.1
6
4.3
2
3.6
2
2.9
312
5.5
14
11.7
7
6.7
1
1.5
5
4.6
1
1.5
--
--
Not applicable
11
1.6
972
2.4
58
7.4
24
2.6
18
2.5
12
1.2
5
0.9
2
0.5
295
1.3
39
6.6
8
1.5
5
1.1
0
0
3
1.0
4
2.5
252
3.3
18
11.5
5
3.5
5
3.0
4
2.0
0
0
5
3.6
425
4.1
1
2.8
11
4.1
8
9.1
8
4.7
2
1.1
3
1.4
186
1.5
26
5.9
5
1.5
2
0.7
0
0
3
1.6
0
0
155
1.4
13
7.8
3
1.5
3
1.6
1
0.4
1
0.5
7
1.9
455
2.2
32
7.5
13
2.4
8
1.9
2
0.3
2
0.7
4
1.4
499
2.6
26
7.3
11
2.9
10
3.7
10
2.4
3
1.1
6
1.1
608
2.0
39
6.8
13
1.7
11
2.1
5
0.7
3
0.7
5
3.9
359
3.6
19
8.8
11
6.0
7
4.0
7
2.8
2
1.6
3
5.0
213
5.0
9
9.4
10
12.3
7
6.5
4
2.9
2
3.6
2
2.9
146
2.6
10
8.3
1
1.0
0
0
3
2.8
0
0
Q180L
CAO: Pace of decision making
Very satisfied
57
8.4
3738
9.3
52
6.6
104
11.2
75
10.6
98
9.8
31
5.4
31
8.2
1933
8.7
40
6.7
61
11.8
47
10.4
72
11.6
10
3.3
17
10.7
757
9.9
12
7.7
15
10.5
18
11.0
17
8.4
3
3.7
9
6.5
1048
10.1
0
0
28
10.4
10
11.4
9
5.3
18
9.5
21
9.7
1243
10.0
33
7.5
42
13.0
36
13.2
61
14.8
5
2.6
12
5.8
869
7.7
6
3.6
20
9.8
13
7.0
15
5.9
13
6.3
37
10.1
1951
9.5
25
5.8
62
11.4
45
10.4
61
10.7
18
6.1
20
6.7
1765
9.1
27
7.5
42
11.0
30
11.0
37
8.8
13
4.8
45
8.2
2635
8.7
33
5.8
78
10.5
59
11.2
78
10.4
26
5.8
12
9.4
1096
11.1
19
8.8
26
14.1
16
9.1
20
8.1
5
4.1
8
13.3
499
11.7
5
5.2
9
11.1
10
9.3
13
9.3
3
5.5
4
5.9
597
10.5
14
11.7
17
16.4
6
8.8
7
6.5
2
3.0
--
--
Satisfied
182
26.9
11044
27.5
184
23.4
282
30.3
247
35.0
300
30.1
145
25.4
109
28.8
5906
26.7
149
25.1
165
31.8
163
36.0
193
31.0
68
22.7
45
28.3
2182
28.5
25
16.0
40
28.0
62
37.8
46
22.8
20
24.7
28
20.1
2956
28.3
10
27.8
77
28.7
22
25.0
61
35.9
57
30.2
67
31.0
3347
26.9
116
26.4
110
34.0
100
36.8
129
31.3
48
25.1
56
27.2
3058
27.0
38
22.9
60
29.6
63
34.0
78
30.6
51
24.9
99
27.1
5852
28.6
112
26.2
165
30.3
160
37.0
183
32.0
70
23.6
79
26.6
5124
26.4
72
20.1
116
30.4
87
31.9
117
27.7
74
27.2
145
26.5
8292
27.5
135
23.7
228
30.6
187
35.4
241
32.2
122
27.2
37
28.9
2733
27.5
49
22.7
54
29.2
60
34.1
59
23.9
23
19.0
18
30.0
1225
28.8
28
29.2
20
24.7
30
27.8
30
21.6
14
25.4
19
27.9
1508
26.6
21
17.5
34
32.7
30
44.1
29
26.9
9
13.6
--
--
Neither satisfied nor dissatisfied
283
41.9
13346
33.2
264
33.6
332
35.7
243
34.5
390
39.2
243
42.6
154
40.7
7134
32.3
204
34.3
178
34.3
158
34.9
225
36.1
123
41.0
61
38.4
2601
34.0
49
31.4
57
39.9
51
31.1
94
46.5
40
49.4
68
48.9
3611
34.6
11
30.6
97
36.2
34
38.6
71
41.8
80
42.3
81
37.5
3821
30.8
142
32.4
101
31.2
82
30.1
149
36.2
75
39.3
91
44.2
3907
34.5
64
38.5
79
38.9
77
41.6
97
38.0
86
42.0
147
40.2
6673
32.6
145
33.9
191
35.0
140
32.4
231
40.5
126
42.4
129
43.4
6579
33.9
119
33.2
141
36.9
103
37.7
158
37.4
117
43.0
238
43.4
10132
33.6
196
34.4
264
35.4
179
33.8
284
38.0
184
41.0
45
35.2
3170
31.9
68
31.5
68
36.8
64
36.4
106
42.9
59
48.8
21
35.0
1362
32.0
26
27.1
32
39.5
41
38.0
61
43.9
25
45.5
24
35.3
1808
31.9
42
35.0
36
34.6
23
33.8
45
41.7
34
51.5
--
--
Dissatisfied
64
9.5
4843
12.1
104
13.2
80
8.6
49
7.0
73
7.3
62
10.9
36
9.5
3125
14.1
92
15.5
47
9.1
39
8.6
44
7.1
42
14.0
12
7.5
704
9.2
8
5.1
7
4.9
6
3.7
18
8.9
7
8.6
16
11.5
1014
9.7
4
11.1
26
9.7
4
4.5
11
6.5
13
6.9
19
8.8
1809
14.6
67
15.3
32
9.9
28
10.3
28
6.8
25
13.1
18
8.7
1512
13.3
25
15.1
15
7.4
11
6.0
20
7.8
26
12.7
33
9.0
2485
12.1
61
14.2
51
9.4
31
7.2
34
6.0
37
12.5
31
10.4
2327
12.0
43
12.0
29
7.6
18
6.6
39
9.2
25
9.2
54
9.8
3801
12.6
69
12.1
72
9.7
43
8.1
58
7.8
49
10.9
10
7.8
1029
10.4
35
16.2
8
4.3
6
3.4
15
6.1
13
10.7
5
8.3
382
9.0
19
19.8
4
4.9
5
4.6
10
7.2
3
5.5
5
7.3
647
11.4
16
13.3
4
3.9
1
1.5
5
4.6
10
15.2
--
--
Very dissatisfied
40
5.9
3262
8.1
72
9.2
45
4.8
23
3.3
53
5.3
43
7.5
30
7.9
2390
10.8
59
9.9
35
6.7
17
3.8
42
6.7
34
11.3
4
2.5
375
4.9
11
7.0
3
2.1
4
2.4
5
2.5
3
3.7
6
4.3
497
4.8
2
5.6
7
2.6
2
2.3
6
3.5
6
3.2
14
6.5
1361
10.9
50
11.4
23
7.1
12
4.4
24
5.8
21
11.0
21
10.2
1078
9.5
10
6.0
11
5.4
6
3.2
18
7.1
16
7.8
21
5.7
1804
8.8
39
9.1
30
5.5
17
3.9
28
4.9
26
8.8
18
6.1
1424
7.3
33
9.2
14
3.7
6
2.2
25
5.9
17
6.2
29
5.3
2458
8.2
57
10.0
40
5.4
16
3.0
33
4.4
31
6.9
11
8.6
786
7.9
15
6.9
5
2.7
7
4.0
20
8.1
12
9.9
3
5.0
294
6.9
7
7.3
2
2.5
4
3.7
9
6.5
4
7.3
8
11.8
492
8.7
8
6.7
3
2.9
3
4.4
11
10.2
8
12.1
--
--
Decline to answer
33
4.9
2463
6.1
72
9.2
61
6.6
45
6.4
48
4.8
28
4.9
14
3.7
1021
4.6
30
5.0
22
4.2
22
4.9
30
4.8
12
4.0
11
6.9
668
8.7
34
21.8
16
11.2
16
9.8
12
5.9
4
4.9
8
5.8
774
7.4
8
22.2
23
8.6
7
8.0
6
3.5
12
6.3
9
4.2
492
4.0
20
4.6
10
3.1
11
4.0
12
2.9
8
4.2
8
3.9
598
5.3
13
7.8
13
6.4
11
6.0
18
7.1
8
3.9
15
4.1
1001
4.9
25
5.8
29
5.3
26
6.0
21
3.7
9
3.0
17
5.7
1445
7.4
47
13.1
31
8.1
19
7.0
27
6.4
19
7.0
28
5.1
1808
6.0
53
9.3
47
6.3
31
5.9
33
4.4
24
5.3
5
3.9
642
6.5
19
8.8
14
7.6
14
8.0
15
6.1
4
3.3
3
5.0
247
5.8
8
8.3
5
6.2
10
9.3
8
5.8
2
3.6
2
2.9
395
7.0
11
9.2
9
8.7
4
5.9
7
6.5
2
3.0
--
--
Not applicable
17
2.5
1490
3.7
38
4.8
26
2.8
23
3.3
33
3.3
18
3.2
4
1.1
599
2.7
20
3.4
11
2.1
7
1.6
17
2.7
11
3.7
9
5.7
359
4.7
17
10.9
5
3.5
7
4.3
10
5.0
4
4.9
4
2.9
532
5.1
1
2.8
10
3.7
9
10.2
6
3.5
3
1.6
5
2.3
353
2.8
11
2.5
6
1.9
3
1.1
9
2.2
9
4.7
0
0
302
2.7
10
6.0
5
2.5
4
2.2
9
3.5
5
2.4
14
3.8
717
3.5
21
4.9
17
3.1
13
3.0
13
2.3
11
3.7
3
1.0
752
3.9
17
4.8
9
2.4
10
3.7
20
4.7
7
2.6
9
1.6
1017
3.4
27
4.7
16
2.1
14
2.6
21
2.8
13
2.9
8
6.2
467
4.7
11
5.1
10
5.4
9
5.1
12
4.9
5
4.1
2
3.3
246
5.8
3
3.1
9
11.1
8
7.4
8
5.8
4
7.3
6
8.8
221
3.9
8
6.7
1
1.0
1
1.5
4
3.7
1
1.5
Q180M
CAO: Stated priorities
Very satisfied
56
8.3
4125
10.3
58
7.4
109
11.7
74
10.5
116
11.7
33
5.8
28
7.4
2084
9.4
44
7.4
64
12.3
41
9.1
86
13.8
10
3.3
17
10.7
841
11.0
13
8.3
17
11.9
22
13.4
19
9.4
4
4.9
11
7.9
1200
11.5
1
2.8
28
10.4
11
12.5
11
6.5
19
10.1
21
9.7
1329
10.7
36
8.2
45
13.9
31
11.4
72
17.5
6
3.1
11
5.3
965
8.5
8
4.8
21
10.3
11
6.0
18
7.1
12
5.8
39
10.7
2073
10.1
29
6.8
67
12.3
42
9.7
72
12.6
17
5.7
16
5.4
2028
10.4
29
8.1
42
11.0
32
11.7
44
10.4
16
5.9
43
7.8
2945
9.8
38
6.7
83
11.1
57
10.8
96
12.8
30
6.7
13
10.2
1174
11.8
20
9.3
26
14.1
17
9.7
20
8.1
3
2.5
7
11.7
514
12.1
2
2.1
10
12.3
10
9.3
12
8.6
2
3.6
6
8.8
660
11.6
18
15.0
16
15.4
7
10.3
8
7.4
1
1.5
--
--
Satisfied
190
28.1
11265
28.0
183
23.3
280
30.1
229
32.5
289
29.1
155
27.2
105
27.8
5838
26.4
138
23.2
158
30.4
147
32.5
176
28.2
66
22.0
51
32.1
2282
29.9
34
21.8
38
26.6
59
36.0
52
25.7
19
23.5
34
24.5
3145
30.1
11
30.6
84
31.3
23
26.1
61
35.9
70
37.0
67
31.0
3301
26.6
107
24.4
99
30.6
88
32.4
113
27.4
49
25.6
51
24.8
3087
27.3
35
21.1
63
31.0
58
31.4
82
32.2
54
26.3
97
26.5
5778
28.2
98
22.9
164
30.1
140
32.4
174
30.5
74
24.9
92
31.0
5422
27.9
85
23.7
116
30.4
89
32.6
115
27.2
81
29.8
149
27.2
8435
28.0
129
22.6
220
29.5
169
31.9
229
30.6
129
28.7
41
32.0
2811
28.3
54
25.0
60
32.4
60
34.1
60
24.3
26
21.5
23
38.3
1270
29.9
31
32.3
23
28.4
31
28.7
29
20.9
13
23.6
18
26.5
1541
27.2
23
19.2
37
35.6
29
42.6
31
28.7
13
19.7
--
--
Neither satisfied nor dissatisfied
241
35.6
11990
29.8
241
30.7
317
34.1
234
33.2
357
35.9
204
35.8
131
34.7
6321
28.6
184
31.0
172
33.1
157
34.7
202
32.4
102
34.0
56
35.2
2362
30.9
44
28.2
52
36.4
46
28.1
85
42.1
39
48.1
54
38.9
3307
31.7
13
36.1
93
34.7
31
35.2
70
41.2
63
33.3
67
31.0
3418
27.5
131
29.8
103
31.8
84
30.9
134
32.5
62
32.5
78
37.9
3446
30.4
55
33.1
71
35.0
76
41.1
84
32.9
73
35.6
127
34.7
6041
29.5
140
32.7
176
32.3
140
32.4
212
37.1
112
37.7
108
36.4
5873
30.2
101
28.2
141
36.9
94
34.4
145
34.3
92
33.8
206
37.6
9053
30.0
177
31.1
259
34.8
176
33.3
258
34.5
160
35.6
35
27.3
2902
29.2
64
29.6
58
31.4
58
33.0
99
40.1
44
36.4
15
25.0
1244
29.2
28
29.2
28
34.6
39
36.1
58
41.7
19
34.5
20
29.4
1658
29.2
36
30.0
30
28.9
19
27.9
41
38.0
25
37.9
--
--
Dissatisfied
96
14.2
5561
13.8
122
15.5
94
10.1
70
9.9
95
9.6
80
14.0
62
16.4
3671
16.6
113
19.0
61
11.8
54
11.9
65
10.4
55
18.3
14
8.8
823
10.8
8
5.1
11
7.7
11
6.7
18
8.9
7
8.6
20
14.4
1067
10.2
1
2.8
22
8.2
5
5.7
12
7.1
18
9.5
34
15.7
2087
16.8
79
18.0
39
12.0
36
13.2
43
10.4
33
17.3
31
15.1
1778
15.7
34
20.5
22
10.8
18
9.7
26
10.2
34
16.6
57
15.6
2962
14.5
69
16.1
59
10.8
48
11.1
50
8.8
40
13.5
38
12.8
2555
13.2
53
14.8
34
8.9
22
8.1
44
10.4
39
14.3
80
14.6
4389
14.6
89
15.6
81
10.9
62
11.7
70
9.4
59
13.1
16
12.5
1156
11.7
33
15.3
13
7.0
8
4.5
25
10.1
21
17.4
7
11.7
440
10.3
15
15.6
4
4.9
4
3.7
15
10.8
10
18.2
9
13.2
716
12.6
18
15.0
9
8.7
4
5.9
10
9.3
11
16.7
--
--
Very dissatisfied
50
7.4
3732
9.3
78
9.9
54
5.8
38
5.4
63
6.3
60
10.5
38
10.1
2789
12.6
66
11.1
39
7.5
29
6.4
51
8.2
47
15.7
4
2.5
436
5.7
10
6.4
4
2.8
7
4.3
8
4.0
6
7.4
8
5.8
507
4.9
2
5.6
11
4.1
2
2.3
4
2.4
7
3.7
16
7.4
1581
12.7
56
12.8
26
8.0
23
8.5
31
7.5
27
14.1
28
13.6
1255
11.1
11
6.6
12
5.9
7
3.8
20
7.8
22
10.7
20
5.5
2141
10.4
46
10.8
41
7.5
30
6.9
33
5.8
38
12.8
27
9.1
1552
8.0
32
8.9
12
3.1
8
2.9
30
7.1
22
8.1
39
7.1
2830
9.4
62
10.9
48
6.4
26
4.9
45
6.0
41
9.1
11
8.6
880
8.9
16
7.4
6
3.2
12
6.8
18
7.3
19
15.7
3
5.0
331
7.8
9
9.4
3
3.7
7
6.5
9
6.5
5
9.1
8
11.8
549
9.7
7
5.8
3
2.9
5
7.3
9
8.3
14
21.2
--
--
Decline to answer
29
4.3
2250
5.6
68
8.7
53
5.7
40
5.7
44
4.4
25
4.4
11
2.9
912
4.1
28
4.7
17
3.3
18
4.0
27
4.3
11
3.7
10
6.3
614
8.0
33
21.1
16
11.2
15
9.2
11
5.5
4
4.9
8
5.8
724
6.9
7
19.4
20
7.5
7
8.0
6
3.5
10
5.3
7
3.2
427
3.4
18
4.1
7
2.2
7
2.6
13
3.2
7
3.7
7
3.4
539
4.8
13
7.8
11
5.4
11
6.0
14
5.5
6
2.9
14
3.8
890
4.3
24
5.6
24
4.4
22
5.1
19
3.3
7
2.4
14
4.7
1340
6.9
44
12.3
28
7.3
18
6.6
25
5.9
18
6.6
24
4.4
1640
5.4
49
8.6
40
5.4
28
5.3
29
3.9
22
4.9
5
3.9
595
6.0
19
8.8
13
7.0
12
6.8
15
6.1
3
2.5
3
5.0
232
5.5
8
8.3
5
6.2
10
9.3
8
5.8
2
3.6
2
2.9
363
6.4
11
9.2
8
7.7
2
2.9
7
6.5
1
1.5
--
--
Not applicable
14
2.1
1263
3.1
36
4.6
23
2.5
20
2.8
31
3.1
13
2.3
3
0.8
493
2.2
21
3.5
8
1.5
7
1.6
16
2.6
9
3.0
7
4.4
288
3.8
14
9.0
5
3.5
4
2.4
9
4.5
2
2.5
4
2.9
482
4.6
1
2.8
10
3.7
9
10.2
6
3.5
2
1.1
4
1.9
283
2.3
12
2.7
5
1.5
3
1.1
6
1.5
7
3.7
0
0
254
2.2
10
6.0
3
1.5
4
2.2
11
4.3
4
1.9
12
3.3
598
2.9
22
5.1
14
2.6
10
2.3
11
1.9
9
3.0
2
0.7
646
3.3
14
3.9
9
2.4
10
3.7
20
4.7
4
1.5
7
1.3
851
2.8
26
4.6
14
1.9
11
2.1
21
2.8
8
1.8
7
5.5
405
4.1
10
4.6
9
4.9
9
5.1
10
4.0
5
4.1
2
3.3
224
5.3
3
3.1
8
9.9
7
6.5
8
5.8
4
7.3
5
7.3
181
3.2
7
5.8
1
1.0
2
2.9
2
1.9
1
1.5
Q180N
CAO: Communication of priorities
Very satisfied
55
8.1
4331
10.8
63
8.0
107
11.5
81
11.5
119
12.0
45
7.9
33
8.7
2199
9.9
49
8.2
66
12.7
49
10.8
87
14.0
18
6.0
12
7.5
860
11.2
13
8.3
14
9.8
20
12.2
18
9.0
7
8.6
10
7.2
1272
12.2
1
2.8
27
10.1
12
13.6
14
8.2
20
10.6
24
11.1
1394
11.2
40
9.1
48
14.8
38
14.0
72
17.5
11
5.8
11
5.3
1026
9.1
9
5.4
19
9.4
12
6.5
20
7.8
16
7.8
40
10.9
2210
10.8
31
7.2
63
11.6
47
10.9
73
12.8
20
6.7
15
5.0
2098
10.8
32
8.9
44
11.5
34
12.4
46
10.9
25
9.2
42
7.7
3124
10.4
41
7.2
78
10.5
64
12.1
93
12.4
39
8.7
13
10.2
1199
12.1
22
10.2
29
15.7
17
9.7
26
10.5
6
5.0
7
11.7
541
12.7
5
5.2
12
14.8
11
10.2
14
10.1
4
7.3
6
8.8
658
11.6
17
14.2
17
16.4
6
8.8
12
11.1
2
3.0
--
--
Satisfied
159
23.5
11139
27.7
184
23.4
278
29.9
210
29.8
283
28.5
159
27.9
95
25.1
5736
25.9
144
24.2
158
30.4
135
29.8
172
27.6
66
22.0
42
26.4
2236
29.2
30
19.2
35
24.5
54
32.9
52
25.9
24
29.6
22
15.8
3167
30.4
10
27.8
85
31.7
21
23.9
59
34.7
69
36.5
55
25.5
3246
26.1
117
26.6
94
29.0
79
29.0
108
26.2
48
25.1
49
23.8
3047
26.9
32
19.3
69
34.0
55
29.7
81
31.8
54
26.3
79
21.6
5693
27.8
106
24.8
160
29.4
135
31.2
168
29.5
73
24.6
78
26.3
5382
27.7
78
21.8
118
30.9
75
27.5
115
27.2
85
31.2
124
22.6
8345
27.7
132
23.2
224
30.1
157
29.7
229
30.7
134
29.8
35
27.3
2773
27.9
52
24.1
54
29.2
53
30.1
54
21.9
25
20.7
19
31.7
1241
29.2
28
29.2
21
25.9
25
23.1
26
18.7
10
18.2
16
23.5
1532
27.0
24
20.0
33
31.7
28
41.2
28
25.9
15
22.7
--
--
Neither satisfied nor dissatisfied
239
35.4
11266
28.0
228
29.0
294
31.6
229
32.5
335
33.7
191
33.5
118
31.2
6031
27.3
171
28.8
155
29.9
158
34.9
192
30.8
96
32.0
56
35.2
2195
28.7
43
27.6
52
36.4
47
28.7
79
39.3
32
39.5
65
46.8
3040
29.1
14
38.9
87
32.5
24
27.3
64
37.6
63
33.3
66
30.6
3307
26.6
117
26.6
95
29.3
90
33.1
134
32.5
62
32.5
73
35.4
3219
28.4
56
33.7
62
30.5
70
37.8
74
29.0
68
33.2
132
36.1
5791
28.3
125
29.2
173
31.7
136
31.5
204
35.8
103
34.7
100
33.7
5398
27.8
103
28.8
121
31.7
93
34.1
131
31.0
88
32.4
207
37.8
8439
28.0
170
29.8
234
31.4
172
32.5
242
32.4
148
33.0
32
25.0
2800
28.2
58
26.9
60
32.4
57
32.4
93
37.6
43
35.5
15
25.0
1201
28.2
23
24.0
29
35.8
40
37.0
57
41.0
20
36.4
17
25.0
1599
28.2
35
29.2
31
29.8
17
25.0
36
33.3
23
34.9
--
--
Dissatisfied
118
17.5
5908
14.7
120
15.3
117
12.6
83
11.8
111
11.2
71
12.5
71
18.8
3752
17.0
104
17.5
73
14.1
57
12.6
73
11.7
49
16.3
27
17.0
987
12.9
14
9.0
19
13.3
13
7.9
23
11.4
7
8.6
20
14.4
1169
11.2
2
5.6
25
9.3
13
14.8
15
8.8
15
7.9
38
17.6
2071
16.7
73
16.6
46
14.2
32
11.8
50
12.1
25
13.1
34
16.5
1893
16.7
31
18.7
27
13.3
26
14.1
29
11.4
33
16.1
63
17.2
3046
14.9
70
16.4
70
12.8
51
11.8
59
10.3
44
14.8
55
18.5
2820
14.5
50
14.0
46
12.0
32
11.7
52
12.3
27
9.9
93
17.0
4658
15.4
85
14.9
103
13.8
66
12.5
83
11.1
50
11.1
25
19.5
1229
12.4
35
16.2
14
7.6
17
9.7
28
11.3
21
17.4
12
20.0
489
11.5
17
17.7
4
4.9
10
9.3
16
11.5
8
14.6
13
19.1
740
13.1
18
15.0
10
9.6
7
10.3
12
11.1
13
19.7
--
--
Very dissatisfied
64
9.5
4276
10.6
92
11.7
62
6.7
43
6.1
79
8.0
65
11.4
48
12.7
3108
14.1
79
13.3
44
8.5
31
6.8
63
10.1
51
17.0
6
3.8
517
6.8
12
7.7
3
2.1
10
6.1
10
5.0
5
6.2
10
7.2
651
6.2
1
2.8
15
5.6
2
2.3
6
3.5
9
4.8
22
10.2
1752
14.1
63
14.3
30
9.3
23
8.5
34
8.2
31
16.2
33
16.0
1422
12.6
16
9.6
13
6.4
9
4.9
28
11.0
24
11.7
28
7.7
2339
11.4
53
12.4
44
8.1
32
7.4
38
6.7
39
13.1
33
11.1
1890
9.7
39
10.9
17
4.5
11
4.0
40
9.5
26
9.6
52
9.5
3266
10.8
69
12.1
55
7.4
32
6.0
55
7.4
47
10.5
12
9.4
986
9.9
23
10.7
7
3.8
11
6.2
24
9.7
18
14.9
3
5.0
360
8.5
12
12.5
3
3.7
5
4.6
12
8.6
7
12.7
9
13.2
626
11.0
11
9.2
4
3.9
6
8.8
12
11.1
11
16.7
--
--
Decline to answer
27
4.0
2122
5.3
65
8.3
50
5.4
40
5.7
43
4.3
24
4.2
10
2.6
853
3.9
27
4.5
15
2.9
17
3.8
26
4.2
10
3.3
9
5.7
579
7.6
31
19.9
16
11.2
16
9.8
11
5.5
4
4.9
8
5.8
690
6.6
7
19.4
19
7.1
7
8.0
6
3.5
10
5.3
7
3.2
404
3.2
17
3.9
5
1.5
7
2.6
12
2.9
6
3.1
6
2.9
502
4.4
13
7.8
11
5.4
10
5.4
14
5.5
6
2.9
12
3.3
851
4.2
22
5.1
22
4.0
22
5.1
19
3.3
7
2.4
14
4.7
1253
6.5
43
12.0
27
7.1
18
6.6
24
5.7
17
6.2
23
4.2
1544
5.1
48
8.4
38
5.1
28
5.3
29
3.9
21
4.7
4
3.1
565
5.7
17
7.9
12
6.5
12
6.8
14
5.7
3
2.5
2
3.3
220
5.2
8
8.3
4
4.9
10
9.3
8
5.8
2
3.6
2
2.9
345
6.1
9
7.5
8
7.7
2
2.9
6
5.6
1
1.5
--
--
Not applicable
14
2.1
1143
2.8
34
4.3
22
2.4
19
2.7
24
2.4
15
2.6
3
0.8
429
1.9
20
3.4
8
1.5
6
1.3
10
1.6
10
3.3
7
4.4
271
3.5
13
8.3
4
2.8
4
2.4
8
4.0
2
2.5
4
2.9
443
4.2
1
2.8
10
3.7
9
10.2
6
3.5
3
1.6
4
1.9
252
2.0
12
2.7
6
1.9
3
1.1
2
0.5
8
4.2
0
0
215
1.9
9
5.4
2
1.0
3
1.6
9
3.5
4
1.9
12
3.3
552
2.7
21
4.9
13
2.4
9
2.1
9
1.6
11
3.7
2
0.7
575
3.0
13
3.6
9
2.4
10
3.7
15
3.5
4
1.5
7
1.3
766
2.5
25
4.4
13
1.7
10
1.9
16
2.1
10
2.2
7
5.5
371
3.7
9
4.2
9
4.9
9
5.1
8
3.2
5
4.1
2
3.3
203
4.8
3
3.1
8
9.9
7
6.5
6
4.3
4
7.3
5
7.3
168
3.0
6
5.0
1
1.0
2
2.9
2
1.9
1
1.5