Table of frequencies for responses to items under the benchmark "Other" which is under the theme "Departmental Engagement, Quality, and Collegiality".

 
All Faculty
Tenured
Pre-tenure
Non-tenure Track
Full Professor
Associate Professor
Men
Women
White
Faculty of Color
Asian/Asian-American
Underrepresented Minorities
 
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
item
item name
response label
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Q195E
Intellectual vitality of NTT faculty
Very satisfied
196
21.5
8699
24.8
164
20.6
310
31.0
142
24.9
268
20.9
143
26.1
98
18.7
4026
20.9
95
19.0
164
27.8
82
22.5
129
17.0
73
23.8
33
19.3
1261
22.8
27
18.0
37
28.0
19
35.9
56
22.5
19
23.8
65
30.2
3412
32.9
42
28.4
109
38.9
41
26.8
83
30.7
51
31.5
60
19.9
2639
22.6
62
19.0
112
27.3
61
24.2
113
21.4
53
24.0
57
19.3
2103
21.6
55
22.0
59
29.4
40
23.1
48
15.1
41
28.1
102
20.2
3768
22.0
88
18.6
147
29.5
63
22.4
131
18.0
73
24.8
92
23.8
4733
27.7
72
22.9
158
32.7
77
27.5
133
25.7
69
27.8
157
22.4
6841
26.7
130
21.6
229
32.7
107
26.4
210
23.4
121
27.5
39
18.8
1786
19.5
34
17.8
78
26.6
32
22.2
58
15.2
22
20.2
15
13.4
628
15.5
17
15.6
22
18.2
13
22.8
37
15.2
12
26.1
24
25.3
1158
22.7
17
20.7
56
32.6
19
21.8
21
15.3
10
15.9
--
--
Satisfied
402
44.2
13305
37.9
332
41.7
356
35.6
232
40.6
484
37.8
217
39.5
238
45.4
7146
37.1
200
40.1
205
34.8
152
41.6
293
38.5
114
37.1
67
39.2
2017
36.4
61
40.7
40
30.3
16
30.2
88
35.3
36
45.0
97
45.1
4142
40.0
71
48.0
111
39.6
64
41.8
103
38.1
67
41.4
137
45.5
4375
37.4
134
41.0
145
35.4
112
44.4
207
39.3
95
43.0
143
48.5
3695
38.0
104
41.6
72
35.8
64
37.0
117
36.8
47
32.2
223
44.2
6482
37.8
201
42.6
176
35.3
116
41.3
291
40.0
110
37.4
168
43.4
6501
38.0
130
41.4
172
35.6
111
39.6
184
35.6
105
42.3
322
45.9
9971
38.9
257
42.8
250
35.7
169
41.6
334
37.2
175
39.8
80
38.6
3232
35.3
75
39.3
104
35.5
56
38.9
150
39.4
42
38.5
43
38.4
1456
36.0
45
41.3
47
38.8
19
33.3
97
39.8
16
34.8
37
39.0
1776
34.8
30
36.6
57
33.1
37
42.5
53
38.7
26
41.3
--
--
Neither satisfied nor dissatisfied
153
16.8
6097
17.4
154
19.3
166
16.6
89
15.6
213
16.6
90
16.4
96
18.3
3870
20.1
111
22.2
112
19.0
61
16.7
141
18.6
58
18.9
31
18.1
980
17.7
26
17.3
26
19.7
6
11.3
37
14.9
9
11.2
26
12.1
1247
12.0
17
11.5
28
10.0
22
14.4
35
13.0
23
14.2
55
18.3
2271
19.4
74
22.6
82
20.0
41
16.3
91
17.3
37
16.7
47
15.9
1877
19.3
43
17.2
32
15.9
27
15.6
60
18.9
28
19.2
92
18.2
3283
19.2
92
19.5
91
18.3
51
18.1
123
16.9
50
17.0
59
15.2
2649
15.5
60
19.1
68
14.1
37
13.2
78
15.1
38
15.3
117
16.7
4154
16.2
114
19.0
120
17.1
63
15.5
141
15.7
71
16.1
36
17.4
1867
20.4
38
19.9
44
15.0
21
14.6
72
18.9
19
17.4
21
18.8
921
22.8
22
20.2
23
19.0
12
21.1
45
18.4
6
13.0
15
15.8
946
18.6
16
19.5
21
12.2
9
10.3
27
19.7
13
20.6
--
--
Dissatisfied
49
5.4
2072
5.9
49
6.2
60
6.0
37
6.5
61
4.8
36
6.6
37
7.1
1395
7.2
32
6.4
41
7.0
28
7.7
46
6.0
27
8.8
6
3.5
289
5.2
11
7.3
8
6.1
4
7.5
5
2.0
2
2.5
6
2.8
388
3.8
6
4.0
11
3.9
5
3.3
10
3.7
7
4.3
24
8.0
824
7.0
22
6.7
30
7.3
16
6.3
30
5.7
18
8.1
14
4.8
667
6.8
15
6.0
11
5.5
13
7.5
17
5.3
11
7.5
28
5.5
1135
6.6
28
5.9
33
6.6
23
8.2
41
5.6
23
7.8
19
4.9
883
5.2
20
6.4
27
5.6
14
5.0
20
3.9
12
4.8
39
5.6
1456
5.7
37
6.2
39
5.6
28
6.9
43
4.8
27
6.1
9
4.3
599
6.5
11
5.8
20
6.8
5
3.5
18
4.7
9
8.3
5
4.5
277
6.8
6
5.5
7
5.8
1
1.8
13
5.3
3
6.5
4
4.2
322
6.3
5
6.1
13
7.6
4
4.6
5
3.6
6
9.5
--
--
Very dissatisfied
16
1.8
869
2.5
19
2.4
13
1.3
9
1.6
18
1.4
6
1.1
11
2.1
593
3.1
13
2.6
10
1.7
6
1.6
13
1.7
3
1.0
3
1.8
115
2.1
3
2.0
2
1.5
2
3.8
2
0.8
2
2.5
2
0.9
161
1.6
3
2.0
1
0.4
1
0.7
3
1.1
1
0.6
6
2.0
351
3.0
9
2.8
9
2.2
1
0.4
6
1.1
1
0.5
5
1.7
275
2.8
6
2.4
1
0.5
5
2.9
7
2.2
2
1.4
13
2.6
504
2.9
14
3.0
7
1.4
4
1.4
15
2.1
5
1.7
3
0.8
334
1.9
4
1.3
6
1.2
5
1.8
3
0.6
1
0.4
8
1.1
533
2.1
12
2.0
10
1.4
2
0.5
11
1.2
5
1.1
8
3.9
321
3.5
6
3.1
3
1.0
6
4.2
7
1.8
1
0.9
5
4.5
146
3.6
2
1.8
0
0
2
3.5
3
1.2
1
2.2
3
3.2
175
3.4
4
4.9
3
1.7
4
4.6
4
2.9
0
0
--
--
I don't know
66
7.2
2046
5.8
50
6.3
71
7.1
34
6.0
121
9.5
32
5.8
34
6.5
940
4.9
31
6.2
40
6.8
15
4.1
56
7.4
19
6.2
23
13.4
526
9.5
17
11.3
18
13.6
5
9.4
36
14.5
7
8.8
9
4.2
580
5.6
2
1.4
13
4.6
14
9.2
29
10.7
6
3.7
13
4.3
513
4.4
11
3.4
22
5.4
10
4.0
31
5.9
9
4.1
23
7.8
534
5.5
21
8.4
20
9.9
12
6.9
32
10.1
12
8.2
31
6.1
939
5.5
31
6.6
30
6.0
13
4.6
60
8.2
19
6.5
34
8.8
1040
6.1
18
5.7
41
8.5
19
6.8
56
10.8
12
4.8
41
5.8
1247
4.9
32
5.3
38
5.4
20
4.9
74
8.2
20
4.5
25
12.1
775
8.5
18
9.4
33
11.3
14
9.7
47
12.3
12
11.0
15
13.4
372
9.2
12
11.0
17
14.1
6
10.5
32
13.1
6
13.0
10
10.5
403
7.9
6
7.3
16
9.3
8
9.2
15
10.9
6
9.5
--
--
Decline to answer
16
1.8
532
1.5
12
1.5
12
1.2
8
1.4
17
1.3
8
1.5
4
0.8
216
1.1
6
1.2
6
1.0
3
0.8
10
1.3
4
1.3
4
2.3
102
1.8
3
2.0
0
0
0
0
4
1.6
1
1.2
8
3.7
214
2.1
3
2.0
6
2.1
5
3.3
3
1.1
3
1.9
3
1.0
118
1.0
6
1.8
3
0.7
2
0.8
6
1.1
2
0.9
1
0.3
121
1.2
1
0.4
2
1.0
2
1.2
7
2.2
2
1.4
12
2.4
238
1.4
7
1.5
6
1.2
2
0.7
9
1.2
3
1.0
4
1.0
284
1.7
4
1.3
6
1.2
6
2.1
8
1.6
5
2.0
9
1.3
359
1.4
7
1.2
8
1.1
4
1.0
14
1.6
7
1.6
6
2.9
164
1.8
4
2.1
4
1.4
4
2.8
3
0.8
1
0.9
4
3.6
72
1.8
4
3.7
1
0.8
2
3.5
2
0.8
1
2.2
2
2.1
92
1.8
0
0
3
1.7
2
2.3
1
0.7
0
0
--
--
Not applicable
12
1.3
1515
4.3
17
2.1
13
1.3
20
3.5
97
7.6
17
3.1
6
1.1
1051
5.5
11
2.2
11
1.9
18
4.9
72
9.5
9
2.9
4
2.3
250
4.5
2
1.3
1
0.8
1
1.9
21
8.4
4
5.0
2
0.9
214
2.1
4
2.7
1
0.4
1
0.7
4
1.5
4
2.5
3
1.0
610
5.2
9
2.8
7
1.7
9
3.6
43
8.2
6
2.7
5
1.7
463
4.8
5
2.0
4
2.0
10
5.8
30
9.4
3
2.0
4
0.8
790
4.6
11
2.3
8
1.6
9
3.2
58
8.0
11
3.7
8
2.1
681
4.0
6
1.9
5
1.0
11
3.9
35
6.8
6
2.4
8
1.1
1097
4.3
12
2.0
6
0.9
13
3.2
71
7.9
14
3.2
4
1.9
402
4.4
5
2.6
7
2.4
6
4.2
26
6.8
3
2.8
4
3.6
177
4.4
1
0.9
4
3.3
2
3.5
15
6.2
1
2.2
0
0
225
4.4
4
4.9
3
1.7
4
4.6
11
8.0
2
3.2
Q195F
Scholarly productivity of NTT faculty
Very satisfied
142
15.6
6031
17.2
94
11.8
245
24.5
120
21.0
211
16.5
113
20.6
72
13.7
2850
14.8
48
9.6
140
23.8
71
19.4
98
12.9
57
18.6
28
16.4
954
17.2
23
15.3
33
25.0
17
32.1
52
20.9
20
25.0
42
19.5
2227
21.5
23
15.5
72
25.7
32
20.9
61
22.6
36
22.2
43
14.3
1820
15.6
29
8.9
91
22.2
49
19.4
83
15.8
41
18.6
40
13.6
1512
15.5
32
12.8
55
27.4
37
21.4
39
12.3
37
25.3
73
14.5
2676
15.6
49
10.4
118
23.7
52
18.5
113
15.5
57
19.4
67
17.3
3222
18.8
43
13.7
124
25.7
67
23.9
96
18.6
54
21.8
110
15.7
4617
18.0
74
12.3
173
24.7
85
20.9
157
17.5
95
21.6
32
15.5
1363
14.9
20
10.5
69
23.6
34
23.6
54
14.2
18
16.5
13
11.6
492
12.2
10
9.2
24
19.8
15
26.3
33
13.5
11
23.9
19
20.0
871
17.1
10
12.2
45
26.2
19
21.8
21
15.3
7
11.1
--
--
Satisfied
323
35.5
10370
29.5
234
29.4
259
25.9
175
30.6
418
32.7
196
35.7
192
36.6
5454
28.4
139
27.9
149
25.3
117
32.0
254
33.4
109
35.5
50
29.2
1540
27.8
45
30.0
34
25.8
8
15.1
74
29.7
32
40.0
81
37.7
3376
32.6
50
33.8
76
27.1
50
32.7
90
33.3
55
34.0
108
35.9
3460
29.6
94
28.8
106
25.9
89
35.3
190
36.0
89
40.3
115
39.0
2814
28.9
70
28.0
52
25.9
51
29.5
97
30.5
43
29.4
179
35.5
5048
29.4
145
30.7
123
24.7
92
32.7
238
32.7
102
34.7
140
36.2
5067
29.6
87
27.7
127
26.3
80
28.6
172
33.3
93
37.5
254
36.2
7728
30.1
182
30.3
172
24.6
138
34.0
292
32.5
159
36.1
68
32.9
2554
27.9
51
26.7
86
29.4
32
22.2
126
33.1
37
33.9
36
32.1
1155
28.5
34
31.2
33
27.3
10
17.5
82
33.6
17
37.0
32
33.7
1399
27.4
17
20.7
53
30.8
22
25.3
44
32.1
20
31.8
--
--
Neither satisfied nor dissatisfied
209
23.0
7516
21.4
195
24.5
212
21.2
122
21.4
240
18.8
101
18.4
133
25.4
4583
23.8
137
27.4
149
25.3
79
21.6
165
21.7
63
20.5
42
24.6
1152
20.8
34
22.7
22
16.7
17
32.1
37
14.9
11
13.8
34
15.8
1781
17.2
24
16.2
41
14.6
26
17.0
38
14.1
27
16.7
76
25.2
2691
23.0
89
27.2
110
26.8
51
20.2
109
20.7
40
18.1
67
22.7
2251
23.1
58
23.2
42
20.9
34
19.6
69
21.7
28
19.2
125
24.8
3923
22.9
114
24.1
122
24.5
62
22.1
150
20.6
56
19.1
77
19.9
3394
19.8
79
25.2
85
17.6
57
20.4
79
15.3
41
16.5
168
24.0
5335
20.8
142
23.6
160
22.9
83
20.4
163
18.1
78
17.7
41
19.8
2099
22.9
52
27.2
50
17.1
36
25.0
77
20.2
23
21.1
24
21.4
968
23.9
23
21.1
22
18.2
14
24.6
55
22.5
5
10.9
17
17.9
1131
22.2
29
35.4
28
16.3
22
25.3
22
16.1
18
28.6
--
--
Dissatisfied
43
4.7
2056
5.8
56
7.0
62
6.2
28
4.9
60
4.7
32
5.8
29
5.5
1198
6.2
38
7.6
36
6.1
16
4.4
40
5.3
17
5.5
5
2.9
274
5.0
10
6.7
9
6.8
4
7.5
7
2.8
0
0
9
4.2
584
5.6
8
5.4
17
6.1
8
5.2
13
4.8
15
9.3
22
7.3
760
6.5
29
8.9
29
7.1
11
4.4
28
5.3
13
5.9
11
3.7
578
5.9
15
6.0
8
4.0
9
5.2
13
4.1
9
6.2
23
4.5
1031
6.0
36
7.6
23
4.6
16
5.7
31
4.3
17
5.8
19
4.9
968
5.7
19
6.0
39
8.1
12
4.3
26
5.0
15
6.0
33
4.7
1429
5.6
38
6.3
47
6.7
20
4.9
44
4.9
24
5.5
10
4.8
603
6.6
17
8.9
14
4.8
4
2.8
16
4.2
8
7.3
6
5.4
280
6.9
12
11.0
3
2.5
1
1.8
10
4.1
3
6.5
4
4.2
323
6.3
5
6.1
11
6.4
3
3.5
6
4.4
5
7.9
--
--
Very dissatisfied
16
1.8
922
2.6
20
2.5
15
1.5
8
1.4
28
2.2
10
1.8
12
2.3
583
3.0
15
3.0
9
1.5
5
1.4
20
2.6
8
2.6
4
2.3
124
2.2
3
2.0
2
1.5
1
1.9
2
0.8
2
2.5
0
0
215
2.1
2
1.4
4
1.4
2
1.3
6
2.2
0
0
6
2.0
352
3.0
8
2.5
7
1.7
2
0.8
9
1.7
4
1.8
6
2.0
285
2.9
8
3.2
2
1.0
3
1.7
13
4.1
4
2.7
12
2.4
519
3.0
12
2.5
7
1.4
4
1.4
21
2.9
8
2.7
3
0.8
370
2.2
7
2.2
7
1.4
4
1.4
7
1.4
2
0.8
9
1.3
559
2.2
14
2.3
11
1.6
6
1.5
17
1.9
9
2.0
7
3.4
350
3.8
5
2.6
4
1.4
1
0.7
11
2.9
1
0.9
3
2.7
159
3.9
1
0.9
2
1.6
0
0
5
2.0
1
2.2
4
4.2
191
3.8
4
4.9
2
1.2
1
1.1
6
4.4
0
0
--
--
I don't know
110
12.1
3721
10.6
84
10.5
134
13.4
61
10.7
168
13.1
54
9.8
52
9.9
1643
8.5
45
9.0
61
10.4
34
9.3
74
9.7
29
9.4
33
19.3
893
16.1
26
17.3
29
22.0
4
7.5
51
20.5
10
12.5
25
11.6
1185
11.4
13
8.8
44
15.7
23
15.0
43
15.9
15
9.3
26
8.6
868
7.4
23
7.0
36
8.8
17
6.8
40
7.6
16
7.2
35
11.9
968
9.9
31
12.4
28
13.9
26
15.0
41
12.9
15
10.3
58
11.5
1671
9.8
51
10.8
70
14.1
21
7.5
86
11.8
28
9.5
50
12.9
1943
11.4
32
10.2
62
12.8
38
13.6
77
14.9
26
10.5
77
11.0
2523
9.8
58
9.7
86
12.3
33
8.1
103
11.5
38
8.6
33
15.9
1163
12.7
26
13.6
48
16.4
25
17.4
65
17.1
16
14.7
18
16.1
555
13.7
18
16.5
29
24.0
13
22.8
39
16.0
6
13.0
15
15.8
608
11.9
8
9.8
19
11.1
12
13.8
26
19.0
10
15.9
--
--
Decline to answer
17
1.9
594
1.7
12
1.5
14
1.4
7
1.2
21
1.6
9
1.6
4
0.8
242
1.3
6
1.2
7
1.2
1
0.3
10
1.3
5
1.6
5
2.9
101
1.8
3
2.0
0
0
1
1.9
6
2.4
1
1.2
8
3.7
251
2.4
3
2.0
7
2.5
5
3.3
5
1.9
3
1.9
2
0.7
135
1.1
5
1.5
3
0.7
2
0.8
7
1.3
3
1.4
2
0.7
139
1.4
2
0.8
3
1.5
0
0
6
1.9
2
1.4
12
2.4
246
1.4
7
1.5
7
1.4
1
0.4
11
1.5
4
1.4
5
1.3
331
1.9
4
1.3
7
1.4
6
2.1
9
1.7
5
2.0
8
1.1
409
1.6
8
1.3
10
1.4
4
1.0
15
1.7
7
1.6
8
3.9
175
1.9
3
1.6
4
1.4
3
2.1
6
1.6
2
1.8
6
5.4
75
1.9
3
2.8
1
0.8
1
1.8
4
1.6
1
2.2
2
2.1
100
2.0
0
0
3
1.7
2
2.3
2
1.5
1
1.6
--
--
Not applicable
50
5.5
3924
11.2
102
12.8
60
6.0
50
8.8
133
10.4
34
6.2
30
5.7
2684
13.9
71
14.2
38
6.5
42
11.5
99
13.0
19
6.2
4
2.3
502
9.1
6
4.0
3
2.3
1
1.9
20
8.0
4
5.0
16
7.4
738
7.1
25
16.9
19
6.8
7
4.6
14
5.2
11
6.8
18
6.0
1615
13.8
50
15.3
28
6.8
31
12.3
61
11.6
15
6.8
19
6.4
1188
12.2
34
13.6
11
5.5
13
7.5
40
12.6
8
5.5
23
4.5
2025
11.8
58
12.3
28
5.6
33
11.7
78
10.7
22
7.5
26
6.7
1810
10.6
43
13.7
32
6.6
16
5.7
51
9.9
12
4.8
42
6.0
3058
11.9
85
14.1
41
5.9
37
9.1
107
11.9
30
6.8
8
3.9
838
9.2
17
8.9
18
6.1
9
6.2
26
6.8
4
3.7
6
5.4
365
9.0
8
7.3
7
5.8
3
5.3
16
6.6
2
4.3
2
2.1
473
9.3
9
11.0
11
6.4
6
6.9
10
7.3
2
3.2
Q195I
Teaching effectiveness of NTT faculty
Very satisfied
272
29.9
10800
30.7
277
34.8
434
43.4
191
33.5
336
26.3
178
32.4
159
30.3
5454
28.4
176
35.3
251
42.6
122
33.4
176
23.2
94
30.6
43
25.1
1583
28.6
43
28.7
54
40.9
19
35.9
70
28.1
22
27.5
70
32.6
3763
36.3
58
39.2
129
46.1
50
32.7
90
33.3
62
38.3
93
30.9
3515
30.0
110
33.6
178
43.4
92
36.5
126
23.9
66
29.9
88
29.8
2788
28.6
96
38.4
82
40.8
52
30.1
82
25.8
54
37.0
148
29.3
4978
29.0
158
33.5
209
42.0
93
33.1
180
24.7
88
29.9
116
30.0
5578
32.6
115
36.6
218
45.1
96
34.3
150
29.0
87
35.1
221
31.5
8470
33.0
218
36.3
324
46.3
147
36.2
264
29.4
147
33.4
51
24.6
2241
24.5
59
30.9
107
36.5
40
27.8
72
18.9
31
28.4
19
17.0
815
20.1
28
25.7
38
31.4
17
29.8
46
18.9
16
34.8
32
33.7
1426
28.0
31
37.8
69
40.1
23
26.4
26
19.0
15
23.8
--
--
Satisfied
345
37.9
12940
36.8
322
40.4
350
35.0
203
35.5
468
36.6
215
39.2
203
38.7
7305
38.0
194
38.9
198
33.6
129
35.3
286
37.6
125
40.7
55
32.2
1894
34.2
64
42.7
46
34.9
17
32.1
85
34.1
31
38.8
87
40.5
3741
36.1
64
43.2
106
37.9
57
37.2
97
35.9
59
36.4
123
40.9
4472
38.2
134
41.0
136
33.2
93
36.9
212
40.2
97
43.9
114
38.6
3627
37.3
95
38.0
73
36.3
60
34.7
102
32.1
51
34.9
185
36.6
6394
37.3
191
40.5
172
34.5
105
37.4
272
37.4
117
39.8
154
39.8
6221
36.4
128
40.8
168
34.8
94
33.6
184
35.6
96
38.7
275
39.2
9462
36.9
250
41.6
242
34.6
141
34.7
321
35.8
170
38.6
69
33.3
3363
36.8
70
36.6
105
35.8
54
37.5
147
38.6
45
41.3
40
35.7
1548
38.2
46
42.2
49
40.5
20
35.1
99
40.6
14
30.4
29
30.5
1815
35.6
24
29.3
56
32.6
34
39.1
48
35.0
31
49.2
--
--
Neither satisfied nor dissatisfied
128
14.1
4413
12.6
92
11.5
99
9.9
67
11.7
155
12.1
58
10.6
82
15.7
2754
14.3
64
12.8
67
11.4
41
11.2
107
14.1
38
12.4
23
13.4
680
12.3
15
10.0
12
9.1
7
13.2
17
6.8
7
8.8
23
10.7
979
9.4
13
8.8
20
7.1
19
12.4
31
11.5
13
8.0
45
14.9
1559
13.3
42
12.8
52
12.7
27
10.7
62
11.8
26
11.8
44
14.9
1380
14.2
28
11.2
15
7.5
19
11.0
53
16.7
16
11.0
81
16.0
2367
13.8
56
11.9
60
12.1
36
12.8
90
12.4
36
12.2
45
11.6
1924
11.2
34
10.8
37
7.7
29
10.4
58
11.2
21
8.5
87
12.4
2948
11.5
66
11.0
62
8.9
45
11.1
101
11.2
46
10.4
41
19.8
1416
15.5
24
12.6
35
11.9
19
13.2
54
14.2
12
11.0
25
22.3
684
16.9
13
11.9
14
11.6
10
17.5
34
13.9
5
10.9
16
16.8
732
14.4
11
13.4
21
12.2
9
10.3
20
14.6
7
11.1
--
--
Dissatisfied
30
3.3
1328
3.8
19
2.4
15
1.5
18
3.1
39
3.0
21
3.8
16
3.0
892
4.6
14
2.8
11
1.9
12
3.3
28
3.7
16
5.2
6
3.5
186
3.4
4
2.7
2
1.5
3
5.7
5
2.0
3
3.8
8
3.7
250
2.4
1
0.7
2
0.7
3
2.0
6
2.2
2
1.2
8
2.7
518
4.4
9
2.8
8
1.9
7
2.8
16
3.0
12
5.4
11
3.7
426
4.4
5
2.0
4
2.0
6
3.5
12
3.8
4
2.7
16
3.2
693
4.0
13
2.8
6
1.2
10
3.6
25
3.4
13
4.4
14
3.6
599
3.5
6
1.9
8
1.7
8
2.9
12
2.3
7
2.8
23
3.3
973
3.8
14
2.3
10
1.4
13
3.2
33
3.7
20
4.5
7
3.4
338
3.7
5
2.6
5
1.7
4
2.8
6
1.6
1
0.9
5
4.5
151
3.7
4
3.7
2
1.6
1
1.8
3
1.2
0
0
2
2.1
187
3.7
1
1.2
3
1.7
3
3.5
3
2.2
1
1.6
--
--
Very dissatisfied
14
1.5
455
1.3
7
0.9
6
0.6
4
0.7
13
1.0
5
0.9
10
1.9
310
1.6
6
1.2
5
0.8
4
1.1
9
1.2
3
1.0
4
2.3
65
1.2
0
0
1
0.8
0
0
3
1.2
2
2.5
0
0
80
0.8
1
0.7
0
0
0
0
1
0.4
0
0
6
2.0
158
1.4
4
1.2
4
1.0
0
0
7
1.3
2
0.9
4
1.4
176
1.8
2
0.8
1
0.5
4
2.3
2
0.6
1
0.7
10
2.0
268
1.6
7
1.5
4
0.8
1
0.4
11
1.5
3
1.0
4
1.0
171
1.0
0
0
2
0.4
3
1.1
2
0.4
2
0.8
9
1.3
293
1.1
5
0.8
6
0.9
3
0.7
9
1.0
4
0.9
5
2.4
154
1.7
2
1.1
0
0
0
0
4
1.1
1
0.9
3
2.7
80
2.0
1
0.9
0
0
0
0
2
0.8
1
2.2
2
2.1
74
1.4
1
1.2
0
0
0
0
2
1.5
0
0
--
--
I don't know
95
10.4
3159
9.0
61
7.7
78
7.8
63
11.0
173
13.5
51
9.3
43
8.2
1349
7.0
34
6.8
44
7.5
39
10.7
81
10.7
22
7.2
34
19.9
825
14.9
21
14.0
17
12.9
7
13.2
56
22.5
11
13.8
18
8.4
985
9.5
6
4.0
17
6.1
17
11.1
36
13.3
18
11.1
20
6.6
792
6.8
19
5.8
24
5.8
22
8.7
58
11.0
12
5.4
28
9.5
773
7.9
20
8.0
22
10.9
23
13.3
34
10.7
16
11.0
48
9.5
1460
8.5
37
7.8
36
7.2
26
9.2
90
12.4
27
9.2
46
11.9
1612
9.4
23
7.3
42
8.7
35
12.5
78
15.1
24
9.7
67
9.6
2038
7.9
35
5.8
43
6.1
37
9.1
99
11.0
36
8.2
28
13.5
1089
11.9
26
13.6
35
11.9
22
15.3
74
19.4
15
13.8
15
13.4
517
12.8
13
11.9
16
13.2
8
14.0
45
18.4
7
15.2
13
13.7
572
11.2
13
15.8
19
11.1
14
16.1
29
21.2
8
12.7
--
--
Decline to answer
14
1.5
494
1.4
8
1.0
11
1.1
4
0.7
14
1.1
6
1.1
4
0.8
195
1.0
3
0.6
5
0.8
1
0.3
9
1.2
3
1.0
3
1.8
88
1.6
2
1.3
0
0
0
0
3
1.2
1
1.2
7
3.3
211
2.0
3
2.0
6
2.1
3
2.0
2
0.7
2
1.2
2
0.7
116
1.0
3
0.9
3
0.7
2
0.8
5
0.9
1
0.5
2
0.7
115
1.2
1
0.4
1
0.5
0
0
6
1.9
2
1.4
11
2.2
211
1.2
4
0.8
5
1.0
0
0
9
1.2
2
0.7
3
0.8
270
1.6
3
1.0
6
1.2
4
1.4
5
1.0
4
1.6
8
1.1
332
1.3
4
0.7
7
1.0
3
0.7
9
1.0
5
1.1
5
2.4
154
1.7
3
1.6
4
1.4
1
0.7
5
1.3
1
0.9
4
3.6
64
1.6
3
2.8
1
0.8
0
0
3
1.2
1
2.2
1
1.1
90
1.8
0
0
3
1.7
1
1.1
2
1.5
0
0
--
--
Not applicable
12
1.3
1545
4.4
11
1.4
8
0.8
21
3.7
81
6.3
15
2.7
7
1.3
978
5.1
8
1.6
8
1.4
17
4.7
64
8.4
6
1.9
3
1.8
219
4.0
1
0.7
0
0
0
0
10
4.0
3
3.8
2
0.9
348
3.4
2
1.4
0
0
4
2.6
7
2.6
6
3.7
4
1.3
571
4.9
6
1.8
5
1.2
9
3.6
41
7.8
5
2.3
4
1.4
450
4.6
3
1.2
3
1.5
9
5.2
27
8.5
2
1.4
6
1.2
768
4.5
6
1.3
6
1.2
10
3.6
51
7.0
8
2.7
5
1.3
730
4.3
5
1.6
2
0.4
11
3.9
28
5.4
7
2.8
11
1.6
1142
4.5
9
1.5
6
0.9
17
4.2
62
6.9
12
2.7
1
0.5
390
4.3
2
1.1
2
0.7
4
2.8
19
5.0
3
2.8
1
0.9
190
4.7
1
0.9
1
0.8
1
1.8
12
4.9
2
4.3
0
0
200
3.9
1
1.2
1
0.6
3
3.5
7
5.1
1
1.6
Q205F
Amount of professional interaction w/NTT
Very satisfied
152
16.7
7151
20.4
138
17.3
189
19.0
95
16.7
211
16.5
93
17.0
69
13.2
3227
16.8
73
14.6
84
14.4
58
16.0
107
14.1
46
15.0
25
14.7
949
17.2
22
14.7
17
12.9
10
18.9
45
18.1
10
12.7
58
27.0
2975
28.8
43
29.1
88
31.4
27
17.8
59
21.9
37
22.8
44
14.6
2161
18.5
50
15.3
58
14.3
45
17.9
81
15.4
40
18.2
46
15.7
1713
17.7
48
19.2
36
18.0
27
15.8
47
14.8
21
14.4
90
17.8
3254
19.1
75
15.9
81
16.4
40
14.3
127
17.4
51
17.4
61
15.8
3738
21.9
61
19.4
107
22.2
54
19.4
81
15.7
41
16.6
118
16.9
5574
21.8
110
18.3
141
20.3
72
17.8
156
17.4
75
17.1
34
16.5
1522
16.7
28
14.7
46
15.8
21
14.7
55
14.4
18
16.7
16
14.3
585
14.5
17
15.6
17
14.2
6
10.5
36
14.8
8
17.8
18
19.1
937
18.5
11
13.4
29
17.0
15
17.4
19
13.9
10
15.9
--
--
Satisfied
399
43.9
14358
41.0
353
44.3
403
40.5
235
41.4
512
40.1
246
45.0
241
46.1
7790
40.6
236
47.3
235
40.3
153
42.1
294
38.7
132
43.1
62
36.5
2147
39.0
55
36.7
48
36.4
19
35.9
96
38.5
35
44.3
96
44.6
4421
42.8
62
41.9
120
42.9
63
41.5
122
45.4
79
48.8
143
47.5
4821
41.3
157
48.0
169
41.6
109
43.2
228
43.3
100
45.5
135
45.9
3947
40.7
111
44.4
73
36.5
68
39.8
109
34.3
65
44.5
214
42.4
6982
40.9
211
44.7
203
41.1
119
42.5
297
40.8
126
43.0
178
46.2
7015
41.2
138
44.0
192
39.9
109
39.2
202
39.1
117
47.4
322
46.0
10748
42.0
276
45.9
288
41.4
172
42.6
365
40.7
203
46.2
76
36.9
3494
38.4
74
38.7
111
38.1
56
39.2
147
38.6
43
39.8
42
37.5
1535
38.1
40
36.7
45
37.5
28
49.1
93
38.1
14
31.1
34
36.2
1959
38.6
34
41.5
66
38.6
28
32.6
54
39.4
29
46.0
--
--
Neither satisfied nor dissatisfied
219
24.1
7628
21.8
195
24.5
247
24.8
126
22.2
285
22.3
131
23.9
138
26.4
4828
25.2
131
26.2
175
30.0
83
22.9
184
24.2
87
28.4
51
30.0
1269
23.0
41
27.3
38
28.8
11
20.8
59
23.7
20
25.3
30
13.9
1531
14.8
23
15.5
34
12.1
32
21.1
42
15.6
24
14.8
76
25.2
2823
24.2
81
24.8
120
29.6
58
23.0
112
21.2
57
25.9
69
23.5
2314
23.9
61
24.4
57
28.5
36
21.1
84
26.4
36
24.7
135
26.7
4006
23.5
114
24.1
126
25.5
69
24.6
159
21.8
78
26.6
76
19.7
3430
20.1
79
25.2
113
23.5
56
20.1
118
22.9
51
20.6
160
22.9
5215
20.4
141
23.5
171
24.6
79
19.6
186
20.7
101
23.0
59
28.6
2322
25.5
53
27.8
75
25.8
38
26.6
99
26.0
30
27.8
34
30.4
1105
27.4
35
32.1
32
26.7
17
29.8
65
26.6
15
33.3
25
26.6
1217
24.0
18
21.9
43
25.1
21
24.4
34
24.8
15
23.8
--
--
Dissatisfied
80
8.8
2637
7.5
58
7.3
83
8.3
62
10.9
103
8.1
32
5.8
45
8.6
1410
7.3
26
5.2
40
6.9
33
9.1
65
8.6
18
5.9
15
8.8
553
10.0
18
12.0
21
15.9
10
18.9
15
6.0
5
6.3
20
9.3
674
6.5
14
9.5
22
7.9
19
12.5
23
8.6
9
5.6
24
8.0
782
6.7
18
5.5
24
5.9
20
7.9
37
7.0
13
5.9
28
9.5
773
8.0
14
5.6
19
9.5
21
12.3
34
10.7
8
5.5
34
6.7
1198
7.0
35
7.4
40
8.1
29
10.4
43
5.9
13
4.4
45
11.7
1352
7.9
23
7.3
41
8.5
33
11.9
57
11.1
19
7.7
61
8.7
1903
7.4
41
6.8
51
7.3
46
11.4
75
8.4
28
6.4
18
8.7
699
7.7
17
8.9
31
10.7
15
10.5
28
7.3
4
3.7
6
5.4
308
7.6
7
6.4
14
11.7
4
7.0
18
7.4
2
4.4
12
12.8
391
7.7
10
12.2
17
9.9
11
12.8
10
7.3
2
3.2
--
--
Very dissatisfied
28
3.1
854
2.4
24
3.0
23
2.3
8
1.4
28
2.2
14
2.6
15
2.9
470
2.5
13
2.6
13
2.2
5
1.4
16
2.1
5
1.6
11
6.5
164
3.0
8
5.3
4
3.0
1
1.9
3
1.2
4
5.1
2
0.9
220
2.1
3
2.0
6
2.1
2
1.3
9
3.4
5
3.1
8
2.7
250
2.1
10
3.1
11
2.7
2
0.8
8
1.5
2
0.9
7
2.4
260
2.7
4
1.6
2
1.0
3
1.8
8
2.5
5
3.4
15
3.0
437
2.6
15
3.2
12
2.4
4
1.4
20
2.8
9
3.1
13
3.4
382
2.2
7
2.2
10
2.1
4
1.4
6
1.2
4
1.6
17
2.4
503
2.0
13
2.2
14
2.0
4
1.0
16
1.8
10
2.3
11
5.3
338
3.7
11
5.8
9
3.1
3
2.1
12
3.1
4
3.7
9
8.0
139
3.5
6
5.5
5
4.2
0
0
6
2.5
1
2.2
2
2.1
199
3.9
5
6.1
4
2.3
3
3.5
6
4.4
3
4.8
--
--
Decline to answer
13
1.4
572
1.6
9
1.1
16
1.6
10
1.8
24
1.9
10
1.8
7
1.3
279
1.5
4
0.8
9
1.5
5
1.4
15
2.0
6
2.0
2
1.2
99
1.8
4
2.7
1
0.8
0
0
6
2.4
1
1.3
4
1.9
194
1.9
1
0.7
6
2.1
5
3.3
3
1.1
3
1.9
2
0.7
156
1.3
2
0.6
6
1.5
3
1.2
11
2.1
4
1.8
5
1.7
154
1.6
4
1.6
4
2.0
3
1.8
5
1.6
3
2.0
6
1.2
274
1.6
8
1.7
8
1.6
5
1.8
13
1.8
2
0.7
7
1.8
287
1.7
0
0
8
1.7
5
1.8
10
1.9
8
3.2
11
1.6
363
1.4
6
1.0
11
1.6
7
1.7
17
1.9
5
1.1
2
1.0
199
2.2
3
1.6
5
1.7
3
2.1
7
1.8
5
4.6
2
1.8
111
2.8
2
1.8
2
1.7
1
1.8
7
2.9
2
4.4
0
0
88
1.7
1
1.2
3
1.8
2
2.3
0
0
3
4.8
--
--
Not applicable
17
1.9
1805
5.2
20
2.5
34
3.4
32
5.6
115
9.0
21
3.8
8
1.5
1169
6.1
16
3.2
27
4.6
26
7.2
79
10.4
12
3.9
4
2.4
331
6.0
2
1.3
3
2.3
2
3.8
25
10.0
4
5.1
5
2.3
305
3.0
2
1.4
4
1.4
4
2.6
11
4.1
5
3.1
4
1.3
673
5.8
9
2.8
18
4.4
15
6.0
50
9.5
4
1.8
4
1.4
538
5.5
8
3.2
9
4.5
13
7.6
31
9.8
8
5.5
11
2.2
926
5.4
14
3.0
24
4.9
14
5.0
69
9.5
14
4.8
5
1.3
836
4.9
6
1.9
10
2.1
17
6.1
42
8.1
7
2.8
11
1.6
1268
5.0
14
2.3
20
2.9
24
5.9
82
9.1
17
3.9
6
2.9
526
5.8
5
2.6
14
4.8
7
4.9
33
8.7
4
3.7
3
2.7
249
6.2
2
1.8
5
4.2
1
1.8
19
7.8
3
6.7
3
3.2
277
5.5
3
3.7
9
5.3
6
7.0
14
10.2
1
1.6
Q205G
Amount of personal interaction w/NTT
Very satisfied
133
14.7
6503
18.6
120
15.1
165
16.6
79
13.9
195
15.3
79
14.4
60
11.5
2834
14.8
65
13.0
73
12.5
51
14.1
96
12.6
38
12.4
25
14.7
897
16.3
16
10.7
17
12.9
4
7.5
40
16.1
9
11.4
48
22.3
2772
26.9
39
26.4
75
26.8
24
15.8
59
21.9
32
19.8
39
13.0
1856
15.9
43
13.2
50
12.3
38
15.1
74
14.0
30
13.6
38
12.9
1566
16.1
45
18.0
32
16.0
24
14.0
43
13.5
20
13.7
80
15.8
2884
16.9
63
13.3
72
14.6
35
12.5
115
15.8
42
14.3
53
13.8
3475
20.4
55
17.5
93
19.3
43
15.5
77
14.9
37
15.0
101
14.4
5064
19.8
99
16.5
123
17.7
59
14.6
144
16.1
63
14.3
32
15.5
1385
15.2
21
11.0
41
14.1
18
12.6
51
13.4
16
14.8
15
13.4
528
13.1
12
11.0
16
13.3
6
10.5
33
13.5
6
13.3
17
18.1
857
16.9
9
11.0
25
14.6
12
13.9
18
13.1
10
15.9
--
--
Satisfied
380
41.9
13054
37.3
305
38.3
389
39.1
207
36.4
439
34.4
219
40.0
224
42.8
6953
36.3
195
39.1
217
37.2
129
35.5
245
32.2
114
37.2
61
35.9
1968
35.7
52
34.7
43
32.6
20
37.7
85
34.1
32
40.5
95
44.2
4133
40.0
58
39.2
129
46.1
58
38.2
109
40.5
73
45.1
135
44.9
4293
36.8
131
40.1
156
38.4
88
34.9
191
36.2
85
38.6
129
43.9
3561
36.7
94
37.6
68
34.0
66
38.6
93
29.2
58
39.7
202
40.0
6300
36.9
189
40.0
189
38.3
103
36.8
259
35.6
114
38.9
172
44.7
6430
37.7
113
36.0
189
39.3
98
35.2
167
32.4
103
41.7
302
43.1
9822
38.4
241
40.1
277
39.8
150
37.1
311
34.7
182
41.5
77
37.4
3129
34.4
64
33.5
107
36.8
51
35.7
128
33.6
37
34.3
43
38.4
1398
34.7
35
32.1
41
34.2
22
38.6
84
34.4
13
28.9
34
36.2
1731
34.2
29
35.4
66
38.6
29
33.7
44
32.1
24
38.1
--
--
Neither satisfied nor dissatisfied
250
27.5
9036
25.8
230
28.9
274
27.5
160
28.2
332
26.0
157
28.7
158
30.2
5707
29.8
155
31.1
193
33.1
106
29.2
215
28.3
106
34.6
50
29.4
1447
26.2
46
30.7
39
29.6
17
32.1
68
27.3
20
25.3
42
19.5
1882
18.2
29
19.6
42
15.0
37
24.3
49
18.2
31
19.1
85
28.2
3414
29.3
104
31.8
132
32.5
80
31.8
141
26.8
76
34.5
84
28.6
2687
27.7
65
26.0
66
33.0
39
22.8
90
28.3
40
27.4
147
29.1
4760
27.9
140
29.7
141
28.5
88
31.4
183
25.1
92
31.4
95
24.7
4046
23.7
88
28.0
127
26.4
71
25.5
143
27.7
61
24.7
192
27.4
6232
24.4
166
27.6
185
26.6
108
26.7
221
24.6
125
28.5
58
28.2
2696
29.6
61
31.9
87
29.9
42
29.4
111
29.1
32
29.6
30
26.8
1246
30.9
43
39.5
38
31.7
18
31.6
73
29.9
15
33.3
28
29.8
1450
28.6
18
21.9
49
28.6
24
27.9
38
27.7
17
27.0
--
--
Dissatisfied
76
8.4
2729
7.8
70
8.8
88
8.8
55
9.7
122
9.6
40
7.3
44
8.4
1462
7.6
39
7.8
43
7.4
30
8.3
76
10.0
21
6.9
16
9.4
553
10.0
18
12.0
24
18.2
8
15.1
17
6.8
8
10.1
16
7.4
714
6.9
13
8.8
21
7.5
17
11.2
29
10.8
11
6.8
24
8.0
822
7.0
21
6.4
26
6.4
18
7.1
43
8.2
16
7.3
24
8.2
801
8.3
24
9.6
18
9.0
18
10.5
39
12.3
11
7.5
39
7.7
1293
7.6
37
7.8
44
8.9
21
7.5
60
8.2
17
5.8
35
9.1
1359
8.0
33
10.5
42
8.7
34
12.2
60
11.6
23
9.3
60
8.6
1996
7.8
50
8.3
59
8.5
43
10.6
90
10.0
35
8.0
16
7.8
704
7.7
19
9.9
29
10.0
11
7.7
32
8.4
5
4.6
7
6.2
313
7.8
6
5.5
13
10.8
5
8.8
20
8.2
2
4.4
9
9.6
391
7.7
13
15.8
16
9.4
6
7.0
12
8.8
3
4.8
--
--
Very dissatisfied
31
3.4
908
2.6
31
3.9
22
2.2
15
2.6
32
2.5
12
2.2
17
3.2
501
2.6
17
3.4
14
2.4
8
2.2
19
2.5
4
1.3
12
7.1
164
3.0
9
6.0
3
2.3
2
3.8
6
2.4
4
5.1
2
0.9
243
2.4
5
3.4
5
1.8
5
3.3
7
2.6
4
2.5
10
3.3
275
2.4
11
3.4
12
3.0
4
1.6
10
1.9
2
0.9
7
2.4
277
2.9
7
2.8
2
1.0
5
2.9
9
2.8
3
2.0
16
3.2
462
2.7
19
4.0
13
2.6
7
2.5
21
2.9
7
2.4
15
3.9
408
2.4
10
3.2
8
1.7
8
2.9
7
1.4
4
1.6
20
2.9
531
2.1
16
2.7
14
2.0
8
2.0
16
1.8
8
1.8
11
5.3
364
4.0
15
7.8
8
2.8
6
4.2
16
4.2
4
3.7
9
8.0
155
3.8
8
7.3
5
4.2
1
1.8
5
2.0
1
2.2
2
2.1
209
4.1
7
8.5
3
1.8
5
5.8
11
8.0
3
4.8
--
--
Decline to answer
16
1.8
647
1.9
10
1.2
17
1.7
10
1.8
25
2.0
12
2.2
8
1.5
316
1.6
4
0.8
10
1.7
5
1.4
16
2.1
6
2.0
3
1.8
115
2.1
5
3.3
2
1.5
0
0
6
2.4
1
1.3
5
2.3
216
2.1
1
0.7
5
1.8
5
3.3
3
1.1
5
3.1
3
1.0
178
1.5
2
0.6
6
1.5
3
1.2
10
1.9
4
1.8
5
1.7
175
1.8
4
1.6
5
2.5
3
1.8
7
2.2
4
2.7
8
1.6
313
1.8
9
1.9
8
1.6
5
1.8
15
2.1
3
1.0
8
2.1
320
1.9
0
0
9
1.9
5
1.8
10
1.9
9
3.6
11
1.6
418
1.6
7
1.2
12
1.7
7
1.7
19
2.1
6
1.4
4
1.9
219
2.4
3
1.6
5
1.7
3
2.1
6
1.6
6
5.6
4
3.6
116
2.9
2
1.8
2
1.7
1
1.8
6
2.5
2
4.4
0
0
103
2.0
1
1.2
3
1.8
2
2.3
0
0
4
6.3
--
--
Not applicable
22
2.4
2128
6.1
31
3.9
40
4.0
42
7.4
133
10.4
28
5.1
12
2.3
1400
7.3
24
4.8
33
5.7
34
9.4
93
12.2
17
5.6
3
1.8
368
6.7
4
2.7
4
3.0
2
3.8
27
10.8
5
6.3
7
3.3
360
3.5
3
2.0
3
1.1
6
4.0
13
4.8
6
3.7
5
1.7
828
7.1
15
4.6
24
5.9
21
8.3
58
11.0
7
3.2
7
2.4
632
6.5
11
4.4
9
4.5
16
9.4
37
11.6
10
6.8
13
2.6
1065
6.2
15
3.2
27
5.5
21
7.5
75
10.3
18
6.1
7
1.8
1002
5.9
15
4.8
13
2.7
19
6.8
52
10.1
10
4.0
14
2.0
1511
5.9
22
3.7
26
3.7
29
7.2
96
10.7
20
4.6
8
3.9
603
6.6
8
4.2
14
4.8
12
8.4
37
9.7
8
7.4
4
3.6
276
6.8
3
2.8
5
4.2
4
7.0
23
9.4
6
13.3
4
4.3
327
6.5
5
6.1
9
5.3
8
9.3
14
10.2
2
3.2