Table of frequencies for responses to items under the benchmark "Leadership: Senior" which is under the theme "Institutional Leadership".

 
All Faculty
Tenured
Pre-tenure
Non-tenure Track
Full Professor
Associate Professor
Men
Women
White
Faculty of Color
Asian/Asian-American
Underrepresented Minorities
 
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
You
All
Peer 1
Peer 2
Peer 3
Peer 4
Peer 5
item
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Q180A
Pres/Chancellor: Pace of decision making
Very satisfied
59
6.4
3252
9.0
65
6.3
69
12.1
111
13.6
172
13.1
22
3.8
40
7.5
1681
8.6
38
6.3
42
13.5
62
12.2
95
12.3
14
3.8
3
1.7
511
8.9
5
3.7
8
9.2
17
10.9
37
14.6
2
3.6
16
7.4
1060
9.9
22
7.4
19
11.1
32
20.8
40
14.2
6
3.8
29
9.5
1129
9.4
30
7.1
35
15.6
46
14.0
72
13.5
9
3.5
18
6.0
752
7.5
11
5.4
14
9.2
32
12.3
35
10.6
8
4.5
34
6.6
1672
9.5
39
7.6
41
13.6
63
13.0
120
16.1
11
3.8
23
5.9
1501
8.5
25
5.0
26
10.0
46
14.2
45
8.5
9
3.1
46
6.5
2200
8.4
43
6.0
54
11.9
73
11.9
113
12.3
16
3.8
13
6.2
1032
10.9
22
7.1
15
13.0
38
19.1
59
15.2
6
4.0
5
4.5
470
11.2
13
10.1
7
14.3
18
15.7
42
16.9
1
1.7
8
8.1
562
10.7
9
5.0
8
12.1
20
23.8
17
12.1
5
5.7
--
--
Satisfied
247
26.8
9737
27.0
264
25.5
207
36.3
293
35.8
387
29.6
105
17.9
160
30.2
5128
26.1
159
26.3
112
35.9
195
38.4
233
30.1
62
16.6
28
16.0
1587
27.8
35
26.1
34
39.1
48
30.8
69
27.2
13
23.6
59
27.2
3022
28.2
70
23.6
61
35.7
50
32.5
85
30.2
30
18.9
89
29.2
3293
27.5
126
29.7
84
37.5
126
38.4
176
33.0
42
16.2
92
30.7
2520
25.2
38
18.7
55
36.2
93
35.8
90
27.2
33
18.6
152
29.6
4946
28.2
141
27.6
110
36.4
175
36.2
245
32.9
51
17.6
94
24.1
4571
25.9
119
23.6
95
36.5
115
35.6
133
25.1
53
18.5
192
27.1
7042
26.8
179
25.0
164
36.0
233
38.0
276
30.0
80
19.1
55
26.1
2630
27.7
82
26.4
43
37.4
59
29.6
111
28.5
23
15.5
26
23.2
1232
29.3
40
31.0
22
44.9
36
31.3
78
31.3
6
10.0
29
29.3
1398
26.5
42
23.2
21
31.8
23
27.4
33
23.6
17
19.3
--
--
Neither satisfied nor dissatisfied
361
39.1
12159
33.7
389
37.6
177
31.1
263
32.1
403
30.8
216
36.8
195
36.8
6611
33.6
225
37.2
101
32.4
163
32.1
235
30.4
141
37.8
77
44.0
1953
34.2
48
35.8
23
26.4
58
37.2
87
34.2
17
30.9
89
41.0
3595
33.5
116
39.2
53
31.0
42
27.3
81
28.8
58
36.5
119
39.0
3856
32.2
143
33.7
73
32.6
105
32.0
152
28.5
93
35.9
106
35.3
3468
34.7
91
44.8
46
30.3
80
30.8
109
32.9
70
39.5
193
37.6
5793
33.1
187
36.6
97
32.1
153
31.6
226
30.4
108
37.2
159
40.8
6053
34.2
194
38.5
77
29.6
107
33.1
163
30.8
104
36.4
277
39.1
8994
34.2
271
37.8
147
32.3
191
31.1
289
31.4
153
36.6
84
39.8
3050
32.2
115
37.1
30
26.1
70
35.2
114
29.3
58
39.2
49
43.8
1344
32.0
44
34.1
9
18.4
41
35.6
67
26.9
31
51.7
35
35.4
1706
32.3
71
39.2
21
31.8
29
34.5
47
33.6
27
30.7
--
--
Dissatisfied
108
11.7
4718
13.1
132
12.8
60
10.5
72
8.8
150
11.5
117
19.9
68
12.8
2894
14.7
86
14.2
29
9.3
43
8.5
104
13.4
85
22.8
20
11.4
628
11.0
13
9.7
10
11.5
15
9.6
20
7.9
7
12.7
20
9.2
1196
11.2
33
11.2
21
12.3
14
9.1
26
9.2
25
15.7
30
9.8
1719
14.4
60
14.2
18
8.0
26
7.9
72
13.5
63
24.3
46
15.3
1481
14.8
29
14.3
19
12.5
26
10.0
37
11.2
36
20.3
54
10.5
2251
12.8
58
11.3
28
9.3
45
9.3
74
9.9
59
20.3
50
12.8
2355
13.3
68
13.5
32
12.3
27
8.4
74
14.0
56
19.6
94
13.3
3624
13.8
88
12.3
50
11.0
58
9.4
113
12.3
83
19.9
14
6.6
1039
11.0
42
13.6
10
8.7
13
6.5
37
9.5
24
16.2
5
4.5
393
9.3
12
9.3
3
6.1
7
6.1
21
8.4
10
16.7
9
9.1
646
12.2
30
16.6
7
10.6
6
7.1
16
11.4
14
15.9
--
--
Very dissatisfied
44
4.8
3109
8.6
69
6.7
25
4.4
33
4.0
115
8.8
77
13.1
27
5.1
2115
10.8
49
8.1
17
5.5
22
4.3
81
10.5
52
13.9
8
4.6
353
6.2
7
5.2
4
4.6
5
3.2
17
6.7
9
16.4
9
4.2
641
6.0
13
4.4
4
2.3
6
3.9
17
6.0
16
10.1
17
5.6
1269
10.6
35
8.2
7
3.1
13
4.0
48
9.0
39
15.1
11
3.7
1009
10.1
14
6.9
11
7.2
12
4.6
38
11.5
17
9.6
27
5.3
1619
9.2
39
7.6
18
6.0
21
4.3
50
6.7
42
14.5
16
4.1
1396
7.9
29
5.8
6
2.3
11
3.4
63
11.9
33
11.5
31
4.4
2318
8.8
55
7.7
19
4.2
28
4.6
83
9.0
53
12.7
12
5.7
746
7.9
14
4.5
6
5.2
5
2.5
32
8.2
22
14.9
8
7.1
281
6.7
4
3.1
0
0
3
2.6
19
7.6
8
13.3
4
4.0
465
8.8
10
5.5
6
9.1
2
2.4
13
9.3
14
15.9
--
--
Decline to answer
66
7.2
2005
5.5
82
7.9
21
3.7
31
3.8
47
3.6
38
6.5
27
5.1
802
4.1
32
5.3
7
2.2
15
3.0
12
1.6
16
4.3
23
13.1
444
7.8
20
14.9
4
4.6
10
6.4
12
4.7
5
9.1
16
7.4
759
7.1
30
10.1
10
5.8
6
3.9
23
8.2
17
10.7
17
5.6
417
3.5
19
4.5
5
2.2
9
2.7
5
0.9
10
3.9
15
5.0
524
5.2
15
7.4
2
1.3
10
3.9
12
3.6
9
5.1
34
6.6
748
4.3
36
7.0
5
1.7
19
3.9
15
2.0
13
4.5
31
8.0
1213
6.9
46
9.1
16
6.2
11
3.4
30
5.7
25
8.7
55
7.8
1390
5.3
54
7.5
14
3.1
20
3.3
34
3.7
26
6.2
10
4.7
593
6.2
28
9.0
7
6.1
10
5.0
13
3.3
11
7.4
5
4.5
251
6.0
11
8.5
6
12.2
8
7.0
7
2.8
2
3.3
5
5.0
342
6.5
17
9.4
1
1.5
2
2.4
6
4.3
9
10.2
--
--
Not applicable
37
4.0
1132
3.1
34
3.3
11
1.9
15
1.8
35
2.7
12
2.0
13
2.5
440
2.2
16
2.6
4
1.3
8
1.6
14
1.8
3
0.8
16
9.1
236
4.1
6
4.5
4
4.6
3
1.9
12
4.7
2
3.6
8
3.7
456
4.2
12
4.0
3
1.8
4
2.6
9
3.2
7
4.4
4
1.3
276
2.3
11
2.6
2
0.9
3
0.9
8
1.5
3
1.2
12
4.0
233
2.3
5
2.5
5
3.3
7
2.7
10
3.0
4
2.3
19
3.7
494
2.8
11
2.1
3
1.0
8
1.6
14
1.9
6
2.1
17
4.4
594
3.4
23
4.6
8
3.1
6
1.9
21
4.0
6
2.1
14
2.0
727
2.8
27
3.8
7
1.5
11
1.8
12
1.3
7
1.7
23
10.9
391
4.1
7
2.3
4
3.5
4
2.0
23
5.9
4
2.7
14
12.5
233
5.5
5
3.9
2
4.1
2
1.7
15
6.0
2
3.3
9
9.1
158
3.0
2
1.1
2
3.0
2
2.4
8
5.7
2
2.3
Q180B
Pres/Chancellor: Stated priorities
Very satisfied
62
6.7
3772
10.4
71
6.9
80
14.0
108
13.2
148
11.3
44
7.5
39
7.4
1911
9.7
40
6.6
47
15.1
53
10.4
77
9.9
30
8.0
5
2.9
591
10.3
7
5.2
10
11.5
19
12.2
36
14.2
2
3.6
18
8.3
1270
11.8
24
8.1
23
13.4
36
23.4
35
12.5
12
7.5
31
10.2
1289
10.8
32
7.5
42
18.8
38
11.6
62
11.6
18
7.0
16
5.3
881
8.8
11
5.4
14
9.2
33
12.7
27
8.2
20
11.3
39
7.6
1847
10.5
40
7.8
44
14.6
62
12.8
111
14.9
19
6.5
21
5.4
1823
10.3
29
5.8
34
13.1
44
13.6
31
5.9
24
8.4
47
6.6
2620
10.0
53
7.4
63
13.8
69
11.2
95
10.3
33
7.9
15
7.1
1124
11.9
18
5.8
17
14.8
39
19.6
53
13.6
10
6.8
6
5.4
492
11.7
11
8.5
8
16.3
20
17.4
39
15.7
2
3.3
9
9.1
632
12.0
7
3.9
9
13.6
19
22.6
14
10.0
8
9.1
--
--
Satisfied
258
28.0
10417
28.9
264
25.5
226
39.6
298
36.4
331
25.3
170
29.0
167
31.5
5376
27.3
155
25.6
118
37.8
194
38.2
185
23.9
104
27.9
32
18.3
1744
30.5
30
22.4
39
44.8
51
32.7
60
23.6
16
29.1
59
27.2
3297
30.7
79
26.7
69
40.4
53
34.4
86
30.6
50
31.4
99
32.5
3409
28.5
122
28.8
86
38.4
127
38.7
146
27.4
70
27.0
91
30.3
2673
26.8
41
20.2
66
43.4
90
34.6
68
20.5
55
31.1
148
28.9
5100
29.1
142
27.8
124
41.1
173
35.7
213
28.6
76
26.2
109
27.9
5106
28.9
118
23.4
101
38.9
123
38.1
106
20.0
91
31.8
194
27.4
7543
28.7
183
25.5
183
40.2
234
38.1
229
24.9
125
29.9
64
30.3
2809
29.6
78
25.2
43
37.4
63
31.7
102
26.2
40
27.0
29
25.9
1261
30.0
36
27.9
23
46.9
37
32.2
74
29.7
15
25.0
35
35.4
1548
29.3
42
23.2
20
30.3
26
30.9
28
20.0
25
28.4
--
--
Neither satisfied nor dissatisfied
311
33.7
10045
27.8
335
32.4
158
27.7
240
29.3
318
24.3
163
27.8
153
28.9
5293
26.9
199
32.9
91
29.2
144
28.4
180
23.3
100
26.8
75
42.9
1671
29.2
38
28.4
20
23.0
56
35.9
69
27.2
16
29.1
83
38.2
3081
28.7
98
33.1
47
27.5
40
26.0
69
24.6
47
29.6
89
29.2
3058
25.6
135
31.8
66
29.5
90
27.4
115
21.6
67
25.9
89
29.7
2866
28.7
66
32.5
36
23.7
78
30.0
87
26.3
52
29.4
172
33.5
4773
27.2
164
32.1
76
25.2
145
30.0
188
25.3
87
30.0
131
33.6
5012
28.3
164
32.5
79
30.4
92
28.5
120
22.7
72
25.2
236
33.3
7301
27.8
228
31.8
125
27.5
181
29.5
221
24.0
112
26.8
75
35.5
2656
28.0
105
33.9
33
28.7
58
29.1
97
24.9
46
31.1
48
42.9
1228
29.2
46
35.7
11
22.4
34
29.6
58
23.3
24
40.0
27
27.3
1428
27.1
59
32.6
22
33.3
24
28.6
39
27.9
22
25.0
--
--
Dissatisfied
146
15.8
5616
15.6
171
16.5
54
9.5
95
11.6
249
19.0
109
18.6
98
18.5
3588
18.2
106
17.5
30
9.6
69
13.6
168
21.7
80
21.4
23
13.1
718
12.6
20
14.9
7
8.1
16
10.3
43
16.9
7
12.7
25
11.5
1310
12.2
45
15.2
17
9.9
10
6.5
38
13.5
22
13.8
49
16.1
2147
17.9
69
16.3
16
7.1
46
14.0
107
20.1
63
24.3
58
19.3
1755
17.6
43
21.2
20
13.2
30
11.5
73
22.1
26
14.7
73
14.2
2824
16.1
70
13.7
34
11.3
61
12.6
114
15.3
58
20.0
69
17.7
2660
15.0
98
19.4
20
7.7
33
10.2
131
24.8
49
17.1
129
18.2
4341
16.5
119
16.6
47
10.3
73
11.9
192
20.9
82
19.6
16
7.6
1212
12.8
49
15.8
7
6.1
20
10.1
57
14.7
23
15.5
6
5.4
483
11.5
12
9.3
1
2.0
9
7.8
34
13.7
8
13.3
10
10.1
729
13.8
37
20.4
6
9.1
11
13.1
23
16.4
15
17.1
--
--
Very dissatisfied
63
6.8
3755
10.4
100
9.7
24
4.2
39
4.8
199
15.2
65
11.1
46
8.7
2589
13.2
70
11.6
17
5.5
29
5.7
145
18.7
45
12.1
7
4.0
434
7.6
15
11.2
4
4.6
4
2.6
28
11.0
8
14.6
10
4.6
732
6.8
15
5.1
3
1.8
6
3.9
26
9.2
12
7.5
23
7.5
1552
13.0
43
10.1
8
3.6
17
5.2
94
17.6
32
12.4
26
8.7
1236
12.4
28
13.8
10
6.6
15
5.8
61
18.4
14
7.9
35
6.8
1998
11.4
54
10.6
17
5.6
23
4.8
95
12.8
37
12.8
25
6.4
1622
9.2
43
8.5
5
1.9
15
4.6
102
19.3
27
9.4
50
7.0
2820
10.7
73
10.2
17
3.7
33
5.4
151
16.4
43
10.3
13
6.2
869
9.2
27
8.7
7
6.1
6
3.0
48
12.3
17
11.5
8
7.1
326
7.8
9
7.0
0
0
5
4.3
25
10.0
8
13.3
5
5.0
543
10.3
18
9.9
7
10.6
1
1.2
23
16.4
9
10.2
--
--
Decline to answer
55
6.0
1721
4.8
76
7.3
20
3.5
25
3.1
41
3.1
30
5.1
19
3.6
650
3.3
29
4.8
7
2.2
11
2.2
8
1.0
13
3.5
20
11.4
388
6.8
19
14.2
4
4.6
7
4.5
12
4.7
4
7.3
16
7.4
683
6.4
28
9.5
9
5.3
7
4.5
21
7.5
13
8.2
12
3.9
341
2.9
17
4.0
5
2.2
6
1.8
4
0.8
8
3.1
11
3.7
431
4.3
14
6.9
2
1.3
9
3.5
8
2.4
8
4.5
30
5.8
626
3.6
33
6.5
5
1.7
12
2.5
12
1.6
11
3.8
24
6.2
1055
6.0
42
8.3
15
5.8
12
3.7
27
5.1
19
6.6
45
6.3
1190
4.5
49
6.8
15
3.3
15
2.4
29
3.1
21
5.0
9
4.3
513
5.4
27
8.7
5
4.3
9
4.5
12
3.1
9
6.1
4
3.6
235
5.6
10
7.8
5
10.2
8
7.0
7
2.8
1
1.7
5
5.0
278
5.3
17
9.4
0
0
1
1.2
5
3.6
8
9.1
--
--
Not applicable
27
2.9
786
2.2
18
1.7
8
1.4
13
1.6
23
1.8
6
1.0
8
1.5
264
1.3
6
1.0
2
0.6
8
1.6
11
1.4
1
0.3
13
7.4
166
2.9
5
3.7
3
3.5
3
1.9
6
2.4
2
3.6
6
2.8
356
3.3
7
2.4
3
1.8
2
1.3
6
2.1
3
1.9
2
0.7
163
1.4
6
1.4
1
0.5
4
1.2
5
0.9
1
0.4
9
3.0
145
1.4
0
0
4
2.6
5
1.9
7
2.1
2
1.1
16
3.1
355
2.0
8
1.6
2
0.7
8
1.6
11
1.5
2
0.7
11
2.8
405
2.3
10
2.0
6
2.3
4
1.2
12
2.3
4
1.4
8
1.1
480
1.8
12
1.7
5
1.1
9
1.5
3
0.3
2
0.5
19
9.0
298
3.1
6
1.9
3
2.6
4
2.0
20
5.1
3
2.0
11
9.8
179
4.3
5
3.9
1
2.0
2
1.7
12
4.8
2
3.3
8
8.1
119
2.3
1
0.6
2
3.0
2
2.4
8
5.7
1
1.1
Q180C
Pres/Chancellor: Communication of priorities
Very satisfied
66
7.2
3881
10.8
77
7.4
90
15.8
126
15.4
144
11.0
33
5.6
41
7.7
1950
9.9
43
7.1
55
17.6
69
13.6
75
9.7
19
5.1
5
2.9
598
10.5
6
4.5
12
13.8
20
12.8
36
14.2
3
5.5
20
9.2
1333
12.4
28
9.5
23
13.4
37
24.0
33
11.7
11
6.9
32
10.5
1347
11.3
34
8.0
50
22.3
56
17.1
61
11.4
13
5.0
18
6.0
876
8.8
11
5.4
16
10.5
32
12.3
24
7.2
13
7.3
41
8.0
1903
10.9
43
8.4
55
18.2
77
15.9
107
14.4
13
4.5
23
5.9
1877
10.6
31
6.2
33
12.7
47
14.6
31
5.9
18
6.3
48
6.8
2717
10.3
52
7.2
69
15.2
86
14.0
97
10.5
24
5.7
18
8.5
1138
12.0
25
8.1
21
18.3
39
19.6
47
12.1
9
6.1
8
7.1
487
11.6
14
10.8
11
22.4
19
16.5
34
13.7
1
1.7
10
10.1
651
12.3
11
6.1
10
15.2
20
23.8
13
9.3
8
9.1
--
--
Satisfied
236
25.6
10142
28.1
284
27.4
200
35.1
285
34.8
326
24.9
168
28.6
150
28.3
5214
26.5
160
26.4
102
32.7
189
37.2
182
23.5
115
30.8
31
17.7
1649
28.9
36
26.9
34
39.1
46
29.5
63
24.8
12
21.8
55
25.4
3279
30.6
88
29.7
64
37.4
50
32.5
81
28.8
41
25.8
95
31.1
3284
27.5
119
28.1
71
31.7
114
34.8
141
26.4
78
30.1
78
26.0
2614
26.2
52
25.6
57
37.5
99
38.1
72
21.8
56
31.6
143
27.9
5023
28.7
147
28.8
103
34.1
171
35.3
208
28.0
79
27.2
89
22.8
4886
27.6
133
26.4
95
36.5
110
34.1
107
20.2
86
30.1
178
25.1
7365
28.0
209
29.1
161
35.4
220
35.8
232
25.2
130
31.1
57
27.0
2704
28.5
72
23.2
39
33.9
65
32.7
94
24.2
34
23.0
29
25.9
1276
30.4
40
31.0
20
40.8
40
34.8
65
26.1
14
23.3
28
28.3
1428
27.1
32
17.7
19
28.8
25
29.8
29
20.7
20
22.7
--
--
Neither satisfied nor dissatisfied
295
32.0
9470
26.2
305
29.5
146
25.6
231
28.2
316
24.1
162
27.6
153
28.9
5059
25.7
185
30.6
86
27.6
140
27.6
172
22.2
100
26.8
66
37.7
1572
27.5
35
26.1
18
20.7
53
34.0
71
27.9
16
29.1
76
35.0
2839
26.5
85
28.7
42
24.6
38
24.7
73
26.0
46
28.9
85
27.9
2962
24.8
131
30.9
60
26.8
87
26.5
114
21.4
66
25.5
91
30.3
2688
26.9
56
27.6
43
28.3
75
28.9
84
25.4
49
27.7
161
31.4
4542
25.9
156
30.5
75
24.8
125
25.8
175
23.5
85
29.3
130
33.3
4679
26.5
142
28.2
69
26.5
103
31.9
130
24.6
74
25.9
229
32.3
6831
26.0
200
27.9
114
25.1
174
28.3
222
24.1
110
26.3
66
31.3
2553
26.9
102
32.9
32
27.8
56
28.1
94
24.2
47
31.8
41
36.6
1176
28.0
42
32.6
10
20.4
34
29.6
63
25.3
21
35.0
25
25.2
1377
26.1
60
33.1
22
33.3
22
26.2
31
22.1
26
29.6
--
--
Dissatisfied
167
18.1
5844
16.2
176
17.0
74
13.0
91
11.1
239
18.3
110
18.7
101
19.1
3558
18.1
109
18.0
42
13.5
56
11.0
165
21.3
70
18.8
30
17.1
859
15.0
24
17.9
10
11.5
18
11.5
38
15.0
10
18.2
36
16.6
1427
13.3
43
14.5
22
12.9
17
11.0
36
12.8
30
18.9
51
16.7
2120
17.7
70
16.5
29
12.9
36
11.0
107
20.1
55
21.2
61
20.3
1793
17.9
42
20.7
19
12.5
31
11.9
66
19.9
28
15.8
80
15.6
2846
16.2
73
14.3
41
13.6
58
12.0
123
16.5
56
19.3
83
21.3
2872
16.2
98
19.4
32
12.3
33
10.2
113
21.4
53
18.5
144
20.3
4446
16.9
120
16.7
64
14.1
72
11.7
181
19.7
80
19.1
23
10.9
1333
14.1
54
17.4
10
8.7
18
9.1
58
14.9
21
14.2
10
8.9
518
12.3
14
10.8
2
4.1
9
7.8
37
14.9
11
18.3
13
13.1
815
15.4
40
22.1
8
12.1
9
10.7
21
15.0
10
11.4
--
--
Very dissatisfied
85
9.2
4480
12.4
107
10.3
36
6.3
53
6.5
219
16.7
80
13.6
62
11.7
3073
15.6
74
12.2
20
6.4
38
7.5
160
20.7
55
14.8
12
6.9
527
9.2
10
7.5
7
8.1
10
6.4
28
11.0
8
14.6
11
5.1
880
8.2
23
7.8
9
5.3
5
3.2
31
11.0
17
10.7
30
9.8
1797
15.0
47
11.1
9
4.0
25
7.6
101
18.9
39
15.1
34
11.3
1503
15.1
29
14.3
14
9.2
14
5.4
69
20.9
21
11.9
48
9.4
2303
13.1
54
10.6
21
7.0
33
6.8
108
14.5
45
15.5
33
8.5
2041
11.5
52
10.3
14
5.4
19
5.9
108
20.4
33
11.5
64
9.0
3407
13.0
78
10.9
29
6.4
42
6.8
155
16.9
51
12.2
21
9.9
1011
10.7
29
9.3
7
6.1
10
5.0
64
16.4
26
17.6
10
8.9
378
9.0
8
6.2
1
2.0
4
3.5
31
12.4
10
16.7
11
11.1
633
12.0
21
11.6
6
9.1
6
7.1
33
23.6
16
18.2
--
--
Decline to answer
50
5.4
1604
4.4
70
6.8
18
3.2
26
3.2
44
3.4
30
5.1
17
3.2
598
3.0
27
4.5
6
1.9
13
2.6
11
1.4
14
3.8
19
10.9
368
6.4
18
13.4
4
4.6
7
4.5
12
4.7
4
7.3
14
6.5
638
6.0
25
8.4
8
4.7
6
3.9
21
7.5
12
7.5
11
3.6
312
2.6
16
3.8
4
1.8
8
2.4
5
0.9
8
3.1
11
3.7
397
4.0
13
6.4
2
1.3
8
3.1
10
3.0
8
4.5
28
5.5
593
3.4
29
5.7
5
1.7
15
3.1
13
1.8
11
3.8
21
5.4
973
5.5
41
8.1
13
5.0
10
3.1
29
5.5
19
6.6
40
5.6
1103
4.2
46
6.4
13
2.9
16
2.6
30
3.3
22
5.3
9
4.3
484
5.1
24
7.7
5
4.3
9
4.5
14
3.6
8
5.4
3
2.7
219
5.2
9
7.0
5
10.2
8
7.0
8
3.2
1
1.7
6
6.1
265
5.0
15
8.3
0
0
1
1.2
6
4.3
7
8.0
--
--
Not applicable
23
2.5
691
1.9
16
1.6
6
1.1
6
0.7
21
1.6
4
0.7
6
1.1
219
1.1
7
1.2
1
0.3
3
0.6
9
1.2
0
0
12
6.9
139
2.4
5
3.7
2
2.3
2
1.3
6
2.4
2
3.6
5
2.3
333
3.1
4
1.4
3
1.8
1
0.7
6
2.1
2
1.3
1
0.3
137
1.1
7
1.6
1
0.5
2
0.6
4
0.8
0
0
7
2.3
116
1.2
0
0
1
0.7
1
0.4
6
1.8
2
1.1
12
2.3
313
1.8
9
1.8
2
0.7
5
1.0
10
1.3
1
0.3
11
2.8
355
2.0
7
1.4
4
1.5
1
0.3
11
2.1
3
1.1
6
0.8
426
1.6
12
1.7
5
1.1
4
0.7
3
0.3
1
0.2
17
8.1
258
2.7
4
1.3
1
0.9
2
1.0
18
4.6
3
2.0
11
9.8
150
3.6
2
1.6
0
0
1
0.9
11
4.4
2
3.3
6
6.1
108
2.0
2
1.1
1
1.5
1
1.2
7
5.0
1
1.1
Q180L
CAO: Pace of decision making
Very satisfied
63
6.8
3551
9.8
85
8.2
70
12.3
114
13.9
183
14.0
24
4.1
40
7.5
1845
9.4
54
8.9
45
14.4
64
12.6
107
13.8
14
3.8
5
2.9
584
10.2
7
5.2
8
9.2
17
10.9
42
16.5
2
3.6
18
8.3
1122
10.5
24
8.1
17
9.9
33
21.4
34
12.1
8
5.0
30
9.8
1232
10.3
40
9.4
36
16.1
50
15.2
88
16.5
10
3.9
18
6.0
833
8.3
16
7.9
17
11.2
33
12.7
30
9.1
8
4.5
37
7.2
1765
10.1
46
9.0
42
13.9
67
13.8
125
16.8
13
4.5
24
6.2
1697
9.6
38
7.5
26
10.0
43
13.3
51
9.6
9
3.1
46
6.5
2414
9.2
56
7.8
53
11.7
75
12.2
122
13.3
17
4.1
17
8.1
1110
11.7
28
9.0
17
14.8
39
19.6
61
15.7
6
4.0
8
7.1
487
11.6
16
12.4
8
16.3
19
16.5
42
16.9
1
1.7
9
9.1
623
11.8
12
6.6
9
13.6
20
23.8
19
13.6
5
5.7
--
--
Satisfied
260
28.2
9906
27.4
271
26.2
194
34.0
306
37.4
457
34.9
111
18.9
165
31.1
5212
26.5
164
27.1
104
33.3
202
39.8
271
35.0
68
18.2
36
20.6
1642
28.8
37
27.6
31
35.6
54
34.6
85
33.5
12
21.8
59
27.2
3052
28.4
70
23.6
59
34.5
50
32.5
101
35.9
31
19.5
89
29.2
3306
27.6
124
29.2
81
36.2
129
39.3
198
37.1
45
17.4
95
31.7
2602
26.1
45
22.2
48
31.6
96
36.9
109
32.9
33
18.6
151
29.4
4979
28.4
137
26.8
101
33.4
181
37.4
283
38.0
53
18.3
106
27.2
4735
26.8
130
25.8
91
35.0
122
37.8
165
31.2
56
19.6
199
28.1
7166
27.2
185
25.8
154
33.9
242
39.4
328
35.6
79
18.9
61
28.9
2673
28.2
83
26.8
40
34.8
63
31.7
129
33.2
28
18.9
31
27.7
1237
29.4
37
28.7
19
38.8
39
33.9
87
34.9
8
13.3
30
30.3
1436
27.2
46
25.4
21
31.8
24
28.6
42
30.0
20
22.7
--
--
Neither satisfied nor dissatisfied
346
37.5
11752
32.5
404
39.0
190
33.3
242
29.6
397
30.3
205
34.9
184
34.7
6359
32.3
236
39.0
106
34.0
151
29.7
226
29.2
128
34.3
80
45.7
1864
32.6
44
32.8
28
32.2
51
32.7
86
33.9
17
30.9
82
37.8
3529
32.9
124
41.9
56
32.8
40
26.0
85
30.2
60
37.7
110
36.1
3708
31.0
153
36.1
72
32.1
90
27.4
142
26.6
84
32.4
104
34.7
3383
33.9
93
45.8
53
34.9
82
31.5
112
33.8
64
36.2
189
36.8
5588
31.9
190
37.2
107
35.4
142
29.3
214
28.8
98
33.8
149
38.2
5838
33.0
203
40.3
81
31.1
98
30.3
171
32.3
105
36.7
267
37.7
8632
32.8
283
39.5
157
34.5
171
27.9
277
30.1
147
35.2
79
37.4
3011
31.8
119
38.4
33
28.7
69
34.7
120
30.9
52
35.1
40
35.7
1330
31.6
45
34.9
11
22.4
41
35.6
68
27.3
27
45.0
39
39.4
1681
31.9
74
40.9
22
33.3
28
33.3
52
37.1
25
28.4
--
--
Dissatisfied
114
12.4
4608
12.8
102
9.9
58
10.2
73
8.9
107
8.2
104
17.7
74
14.0
2824
14.4
64
10.6
29
9.3
44
8.7
74
9.6
77
20.6
15
8.6
611
10.7
11
8.2
10
11.5
16
10.3
14
5.5
8
14.6
25
11.5
1173
10.9
27
9.1
19
11.1
13
8.4
19
6.8
19
11.9
46
15.1
1720
14.4
48
11.3
22
9.8
30
9.2
49
9.2
61
23.6
39
13.0
1375
13.8
18
8.9
14
9.2
22
8.5
29
8.8
29
16.4
57
11.1
2259
12.9
49
9.6
28
9.3
44
9.1
57
7.7
51
17.6
54
13.8
2230
12.6
49
9.7
30
11.5
29
9.0
46
8.7
50
17.5
101
14.2
3536
13.4
63
8.8
50
11.0
65
10.6
82
8.9
77
18.4
13
6.2
1020
10.8
38
12.3
8
7.0
8
4.0
25
6.4
21
14.2
8
7.1
416
9.9
14
10.8
4
8.2
2
1.7
15
6.0
11
18.3
5
5.0
604
11.4
24
13.3
4
6.1
6
7.1
10
7.1
10
11.4
--
--
Very dissatisfied
56
6.1
3333
9.2
65
6.3
22
3.9
37
4.5
73
5.6
79
13.5
33
6.2
2281
11.6
46
7.6
15
4.8
27
5.3
59
7.6
57
15.3
13
7.4
369
6.5
5
3.7
1
1.1
5
3.2
5
2.0
7
12.7
10
4.6
683
6.4
14
4.7
6
3.5
5
3.2
9
3.2
15
9.4
16
5.2
1371
11.5
34
8.0
7
3.1
19
5.8
35
6.6
40
15.4
17
5.7
1069
10.7
13
6.4
11
7.2
10
3.9
25
7.5
23
13.0
35
6.8
1748
10.0
39
7.6
14
4.6
24
5.0
31
4.2
48
16.6
20
5.1
1485
8.4
26
5.2
7
2.7
13
4.0
41
7.8
29
10.1
40
5.6
2492
9.5
55
7.7
17
3.7
27
4.4
53
5.8
54
12.9
16
7.6
794
8.4
10
3.2
5
4.3
9
4.5
20
5.1
22
14.9
10
8.9
310
7.4
4
3.1
0
0
5
4.3
12
4.8
8
13.3
6
6.1
484
9.2
6
3.3
5
7.6
4
4.8
8
5.7
14
15.9
--
--
Decline to answer
57
6.2
1946
5.4
86
8.3
24
4.2
32
3.9
56
4.3
45
7.7
24
4.5
767
3.9
31
5.1
9
2.9
15
3.0
20
2.6
22
5.9
17
9.7
442
7.7
22
16.4
5
5.8
10
6.4
13
5.1
7
12.7
16
7.4
737
6.9
33
11.2
10
5.8
7
4.5
23
8.2
16
10.1
12
3.9
388
3.2
17
4.0
4
1.8
9
2.7
10
1.9
12
4.6
16
5.3
515
5.2
16
7.9
5
3.3
10
3.9
16
4.8
14
7.9
31
6.0
724
4.1
40
7.8
7
2.3
19
3.9
19
2.5
17
5.9
25
6.4
1181
6.7
46
9.1
17
6.5
12
3.7
34
6.4
28
9.8
46
6.5
1379
5.2
58
8.1
17
3.7
22
3.6
41
4.5
32
7.7
9
4.3
546
5.8
27
8.7
7
6.1
9
4.5
15
3.9
13
8.8
5
4.5
234
5.6
12
9.3
5
10.2
7
6.1
10
4.0
2
3.3
4
4.0
312
5.9
15
8.3
2
3.0
2
2.4
5
3.6
11
12.5
--
--
Not applicable
26
2.8
1017
2.8
22
2.1
12
2.1
14
1.7
36
2.8
19
3.2
10
1.9
383
1.9
10
1.6
4
1.3
5
1.0
17
2.2
7
1.9
9
5.1
200
3.5
8
6.0
4
4.6
3
1.9
9
3.5
2
3.6
7
3.2
434
4.0
4
1.4
4
2.3
6
3.9
10
3.6
10
6.3
2
0.7
234
2.0
8
1.9
2
0.9
1
0.3
11
2.1
7
2.7
11
3.7
210
2.1
2
1.0
4
2.6
7
2.7
10
3.0
6
3.4
13
2.5
461
2.6
10
2.0
3
1.0
7
1.4
15
2.0
10
3.5
12
3.1
517
2.9
12
2.4
8
3.1
6
1.9
21
4.0
9
3.1
10
1.4
677
2.6
17
2.4
7
1.5
12
1.9
17
1.9
12
2.9
16
7.6
327
3.5
5
1.6
5
4.3
2
1.0
19
4.9
6
4.0
10
8.9
190
4.5
1
0.8
2
4.1
2
1.7
15
6.0
3
5.0
6
6.1
137
2.6
4
2.2
3
4.5
0
0
4
2.9
3
3.4
Q180M
CAO: Stated priorities
Very satisfied
64
6.9
3840
10.6
91
8.8
75
13.2
119
14.6
174
13.3
37
6.3
41
7.7
1950
9.9
55
9.1
47
15.1
61
12.0
102
13.2
21
5.6
6
3.4
638
11.2
8
6.0
9
10.3
22
14.1
38
15.0
3
5.5
17
7.8
1252
11.7
28
9.5
19
11.1
36
23.4
34
12.1
13
8.2
28
9.2
1319
11.0
41
9.7
40
17.9
48
14.6
87
16.3
13
5.0
21
7.0
894
8.9
16
7.9
17
11.2
31
11.9
31
9.4
15
8.5
37
7.2
1837
10.5
46
9.0
42
13.9
70
14.5
112
15.1
21
7.2
24
6.2
1914
10.8
44
8.7
31
11.9
44
13.6
57
10.8
15
5.2
46
6.5
2634
10.0
64
8.9
56
12.3
73
11.9
118
12.8
24
5.7
18
8.5
1180
12.4
26
8.4
19
16.5
46
23.1
56
14.4
12
8.1
8
7.1
512
12.2
14
10.8
9
18.4
24
20.9
37
14.9
2
3.3
10
10.1
668
12.7
12
6.6
10
15.2
22
26.2
19
13.6
10
11.4
--
--
Satisfied
254
27.6
10011
27.7
269
26.0
205
36.0
293
35.8
458
35.0
138
23.5
153
28.9
5108
26.0
157
25.9
101
32.4
192
37.8
258
33.3
85
22.8
39
22.3
1697
29.7
34
25.4
37
42.5
52
33.3
91
35.8
15
27.3
62
28.6
3206
29.9
78
26.4
67
39.2
49
31.8
109
38.8
38
23.9
89
29.2
3233
27.0
115
27.1
77
34.4
120
36.6
192
36.0
57
22.0
87
29.0
2578
25.8
50
24.6
53
34.9
97
37.3
99
29.9
44
24.9
151
29.4
4835
27.6
137
26.8
111
36.8
169
34.9
275
37.0
62
21.4
101
25.9
4968
28.1
128
25.4
93
35.8
121
37.5
171
32.3
73
25.5
194
27.4
7238
27.5
186
25.9
165
36.3
232
37.8
335
36.4
101
24.2
60
28.4
2709
28.6
80
25.8
40
34.8
59
29.6
123
31.6
33
22.3
27
24.1
1247
29.7
38
29.5
19
38.8
36
31.3
84
33.7
14
23.3
33
33.3
1462
27.7
42
23.2
21
31.8
23
27.4
39
27.9
19
21.6
--
--
Neither satisfied nor dissatisfied
310
33.6
10451
28.9
347
33.5
181
31.8
229
28.0
347
26.5
175
29.8
162
30.6
5532
28.1
198
32.7
106
34.0
140
27.6
202
26.1
109
29.2
72
41.1
1700
29.8
40
29.9
25
28.7
52
33.3
78
30.7
16
29.1
76
35.0
3219
30.0
109
36.8
50
29.2
37
24.0
67
23.8
50
31.4
96
31.5
3187
26.6
133
31.4
73
32.6
83
25.3
123
23.1
71
27.4
88
29.3
3003
30.1
69
34.0
49
32.2
75
28.9
99
29.9
53
29.9
166
32.4
5001
28.5
173
33.9
91
30.1
136
28.1
194
26.1
85
29.3
138
35.4
5179
29.3
164
32.5
88
33.9
91
28.2
142
26.8
87
30.4
230
32.4
7654
29.1
234
32.6
149
32.8
170
27.7
232
25.2
128
30.6
80
37.9
2710
28.6
112
36.1
32
27.8
58
29.1
115
29.6
43
29.1
46
41.1
1229
29.2
44
34.1
13
26.5
34
29.6
69
27.7
22
36.7
34
34.3
1481
28.1
68
37.6
19
28.8
24
28.6
46
32.9
21
23.9
--
--
Dissatisfied
143
15.5
5316
14.7
141
13.6
51
8.9
95
11.6
160
12.2
107
18.2
92
17.4
3404
17.3
94
15.5
31
9.9
64
12.6
107
13.8
81
21.7
20
11.4
696
12.2
16
11.9
5
5.8
16
10.3
23
9.1
6
10.9
31
14.3
1216
11.3
31
10.5
15
8.8
15
9.7
30
10.7
20
12.6
55
18.0
2075
17.4
73
17.2
22
9.8
46
14.0
74
13.9
64
24.7
51
17.0
1628
16.3
26
12.8
12
7.9
29
11.2
45
13.6
29
16.4
75
14.6
2722
15.5
61
11.9
32
10.6
59
12.2
92
12.4
57
19.7
63
16.1
2461
13.9
76
15.1
19
7.3
36
11.2
64
12.1
48
16.8
129
18.2
4082
15.5
98
13.7
42
9.2
78
12.7
125
13.6
81
19.4
14
6.6
1172
12.4
41
13.2
9
7.8
15
7.5
35
9.0
21
14.2
8
7.1
474
11.3
11
8.5
3
6.1
6
5.2
24
9.6
10
16.7
6
6.1
698
13.2
30
16.6
6
9.1
9
10.7
11
7.9
11
12.5
--
--
Very dissatisfied
77
8.3
3845
10.7
80
7.7
27
4.7
41
5.0
93
7.1
73
12.4
54
10.2
2686
13.7
56
9.3
16
5.1
33
6.5
77
9.9
53
14.2
13
7.4
416
7.3
8
6.0
4
4.6
5
3.2
6
2.4
7
12.7
10
4.6
743
6.9
16
5.4
7
4.1
3
1.9
10
3.6
13
8.2
24
7.9
1610
13.5
36
8.5
7
3.1
22
6.7
41
7.7
38
14.7
31
10.3
1258
12.6
21
10.3
13
8.6
12
4.6
37
11.2
19
10.7
44
8.6
2075
11.8
45
8.8
18
6.0
27
5.6
44
5.9
40
13.8
31
8.0
1635
9.2
34
6.8
6
2.3
14
4.3
48
9.1
31
10.8
61
8.6
2863
10.9
60
8.4
20
4.4
32
5.2
62
6.7
46
11.0
16
7.6
919
9.7
20
6.5
7
6.1
9
4.5
31
8.0
21
14.2
10
8.9
351
8.3
10
7.8
0
0
6
5.2
14
5.6
7
11.7
6
6.1
568
10.8
10
5.5
7
10.6
3
3.6
17
12.1
14
15.9
--
--
Decline to answer
52
5.6
1799
5.0
86
8.3
22
3.9
28
3.4
52
4.0
41
7.0
21
4.0
688
3.5
33
5.5
8
2.6
13
2.6
16
2.1
19
5.1
16
9.1
404
7.1
21
15.7
5
5.8
7
4.5
12
4.7
6
10.9
15
6.9
707
6.6
32
10.8
9
5.3
8
5.2
24
8.5
16
10.1
12
3.9
345
2.9
18
4.2
4
1.8
7
2.1
8
1.5
11
4.2
13
4.3
462
4.6
17
8.4
4
2.6
10
3.9
14
4.2
12
6.8
29
5.7
655
3.7
39
7.6
6
2.0
14
2.9
14
1.9
17
5.9
22
5.6
1101
6.2
47
9.3
16
6.2
13
4.0
35
6.6
24
8.4
43
6.1
1269
4.8
59
8.2
17
3.7
19
3.1
39
4.2
28
6.7
7
3.3
507
5.3
26
8.4
5
4.3
9
4.5
13
3.3
13
8.8
3
2.7
221
5.3
11
8.5
4
8.2
7
6.1
9
3.6
2
3.3
4
4.0
286
5.4
15
8.3
1
1.5
2
2.4
4
2.9
11
12.5
--
--
Not applicable
22
2.4
852
2.4
21
2.0
9
1.6
13
1.6
25
1.9
16
2.7
7
1.3
303
1.5
12
2.0
3
1.0
5
1.0
12
1.6
5
1.3
9
5.1
161
2.8
7
5.2
2
2.3
2
1.3
6
2.4
2
3.6
6
2.8
388
3.6
2
0.7
4
2.3
6
3.9
7
2.5
9
5.7
1
0.3
190
1.6
8
1.9
1
0.5
2
0.6
8
1.5
5
1.9
9
3.0
164
1.6
4
2.0
4
2.6
6
2.3
6
1.8
5
2.8
11
2.1
400
2.3
10
2.0
2
0.7
9
1.9
13
1.8
8
2.8
11
2.8
425
2.4
11
2.2
7
2.7
4
1.2
12
2.3
8
2.8
6
0.8
557
2.1
16
2.2
6
1.3
10
1.6
9
1.0
10
2.4
16
7.6
284
3.0
5
1.6
3
2.6
3
1.5
16
4.1
5
3.4
10
8.9
170
4.0
1
0.8
1
2.0
2
1.7
12
4.8
3
5.0
6
6.1
114
2.2
4
2.2
2
3.0
1
1.2
4
2.9
2
2.3
Q180N
CAO: Communication of priorities
Very satisfied
77
8.3
4099
11.3
98
9.5
82
14.4
135
16.5
206
15.7
30
5.1
47
8.9
2109
10.7
59
9.8
52
16.7
75
14.8
124
16.0
14
3.8
8
4.6
646
11.3
8
6.0
10
11.5
21
13.5
43
16.9
4
7.3
22
10.1
1344
12.5
31
10.5
20
11.7
39
25.3
39
13.9
12
7.5
35
11.5
1443
12.1
45
10.6
47
21.0
58
17.7
104
19.5
10
3.9
24
8.0
942
9.4
17
8.4
15
9.9
37
14.2
37
11.2
11
6.2
49
9.6
1981
11.3
45
8.8
49
16.2
79
16.3
133
17.9
15
5.2
26
6.7
2017
11.4
52
10.3
31
11.9
51
15.8
66
12.5
13
4.5
56
7.9
2843
10.8
68
9.5
60
13.2
91
14.8
145
15.8
20
4.8
21
9.9
1225
12.9
29
9.3
22
19.1
44
22.1
61
15.7
9
6.1
10
8.9
521
12.4
15
11.6
10
20.4
22
19.1
38
15.3
1
1.7
11
11.1
704
13.3
14
7.7
12
18.2
22
26.2
23
16.4
8
9.1
--
--
Satisfied
267
29.0
9975
27.6
264
25.5
189
33.2
288
35.2
449
34.3
137
23.3
162
30.6
5045
25.6
147
24.3
94
30.1
188
37.0
248
32.0
91
24.4
37
21.1
1693
29.6
35
26.1
33
37.9
51
32.7
92
36.2
13
23.6
68
31.3
3237
30.2
82
27.7
62
36.3
49
31.8
109
38.8
33
20.8
93
30.5
3143
26.3
110
25.9
64
28.6
116
35.4
187
35.1
60
23.2
93
31.0
2629
26.3
45
22.2
54
35.5
98
37.7
98
29.6
45
25.4
149
29.0
4855
27.7
139
27.2
100
33.1
177
36.6
270
36.3
69
23.8
113
29.0
4913
27.8
120
23.8
88
33.9
108
33.4
169
31.9
67
23.4
204
28.8
7189
27.3
181
25.2
151
33.2
228
37.1
330
35.9
97
23.2
63
29.9
2720
28.7
80
25.8
38
33.0
58
29.1
119
30.6
36
24.3
30
26.8
1271
30.2
42
32.6
19
38.8
36
31.3
83
33.3
14
23.3
33
33.3
1449
27.5
38
21.0
19
28.8
22
26.2
36
25.7
22
25.0
--
--
Neither satisfied nor dissatisfied
271
29.4
9655
26.7
338
32.7
170
29.8
214
26.2
313
23.9
167
28.4
139
26.2
5156
26.2
192
31.7
97
31.1
131
25.8
175
22.6
103
27.6
65
37.1
1554
27.2
43
32.1
23
26.4
48
30.8
76
29.9
15
27.3
67
30.9
2945
27.4
103
34.8
50
29.2
35
22.7
62
22.1
49
30.8
84
27.5
3012
25.2
128
30.2
70
31.2
78
23.8
108
20.3
67
25.9
77
25.7
2741
27.4
68
33.5
47
30.9
69
26.5
85
25.7
49
27.7
154
30.0
4696
26.8
171
33.5
89
29.5
119
24.6
178
23.9
81
27.9
112
28.7
4710
26.6
160
31.8
79
30.4
93
28.8
123
23.2
83
29.0
203
28.6
7014
26.7
223
31.1
138
30.3
156
25.4
211
22.9
125
29.9
68
32.2
2556
27.0
114
36.8
32
27.8
57
28.6
102
26.2
39
26.4
39
34.8
1165
27.7
41
31.8
12
24.5
35
30.4
60
24.1
20
33.3
29
29.3
1391
26.4
73
40.3
20
30.3
22
26.2
42
30.0
19
21.6
--
--
Dissatisfied
145
15.7
5522
15.3
144
13.9
66
11.6
90
11.0
148
11.3
113
19.2
93
17.6
3419
17.4
102
16.9
42
13.5
53
10.4
103
13.3
80
21.4
24
13.7
786
13.8
12
9.0
7
8.1
21
13.5
18
7.1
7
12.7
28
12.9
1317
12.3
30
10.1
17
9.9
16
10.4
27
9.6
26
16.4
51
16.7
2069
17.3
73
17.2
29
12.9
40
12.2
60
11.3
65
25.1
52
17.3
1667
16.7
32
15.8
17
11.2
26
10.0
51
15.4
28
15.8
73
14.2
2688
15.3
56
11.0
38
12.6
50
10.3
78
10.5
57
19.7
70
17.9
2690
15.2
81
16.1
27
10.4
40
12.4
69
13.0
55
19.2
126
17.8
4246
16.1
105
14.6
56
12.3
70
11.4
109
11.8
87
20.8
19
9.0
1211
12.8
37
11.9
10
8.7
18
9.1
39
10.0
18
12.2
10
8.9
496
11.8
10
7.8
3
6.1
9
7.8
27
10.8
10
16.7
9
9.1
715
13.6
27
14.9
7
10.6
9
10.7
12
8.6
8
9.1
--
--
Very dissatisfied
93
10.1
4401
12.2
90
8.7
35
6.1
55
6.7
118
9.0
86
14.7
64
12.1
3052
15.5
64
10.6
18
5.8
44
8.7
97
12.5
62
16.6
17
9.7
493
8.6
8
6.0
7
8.1
7
4.5
7
2.8
8
14.6
12
5.5
856
8.0
18
6.1
10
5.8
4
2.6
14
5.0
16
10.1
31
10.2
1806
15.1
44
10.4
9
4.0
27
8.2
58
10.9
41
15.8
34
11.3
1447
14.5
22
10.8
14
9.2
18
6.9
41
12.4
28
15.8
52
10.1
2313
13.2
54
10.6
18
6.0
36
7.4
57
7.7
44
15.2
37
9.5
1949
11.0
36
7.1
15
5.8
19
5.9
58
11.0
38
13.3
74
10.4
3323
12.6
69
9.6
28
6.2
44
7.2
80
8.7
52
12.4
19
9.0
1021
10.8
21
6.8
7
6.1
11
5.5
38
9.8
30
20.3
11
9.8
386
9.2
10
7.8
1
2.0
5
4.3
20
8.0
11
18.3
8
8.1
635
12.0
11
6.1
6
9.1
6
7.1
18
12.9
19
21.6
--
--
Decline to answer
49
5.3
1705
4.7
80
7.7
21
3.7
28
3.4
50
3.8
39
6.6
19
3.6
645
3.3
29
4.8
8
2.6
15
3.0
16
2.1
18
4.8
15
8.6
390
6.8
21
15.7
5
5.8
6
3.9
12
4.7
6
10.9
15
6.9
670
6.2
30
10.1
8
4.7
7
4.5
22
7.8
15
9.4
11
3.6
330
2.8
16
3.8
4
1.8
9
2.7
8
1.5
11
4.2
12
4.0
431
4.3
15
7.4
4
2.6
9
3.5
14
4.2
11
6.2
27
5.3
636
3.6
36
7.0
6
2.0
16
3.3
15
2.0
16
5.5
21
5.4
1028
5.8
44
8.7
15
5.8
11
3.4
32
6.0
23
8.0
41
5.8
1189
4.5
55
7.7
16
3.5
19
3.1
37
4.0
28
6.7
6
2.8
494
5.2
24
7.7
5
4.3
9
4.5
13
3.3
11
7.4
2
1.8
215
5.1
10
7.8
4
8.2
7
6.1
8
3.2
1
1.7
4
4.0
279
5.3
14
7.7
1
1.5
2
2.4
5
3.6
10
11.4
--
--
Not applicable
20
2.2
756
2.1
21
2.0
7
1.2
8
1.0
25
1.9
15
2.6
6
1.1
245
1.2
12
2.0
1
0.3
2
0.4
11
1.4
5
1.3
9
5.1
150
2.6
7
5.2
2
2.3
2
1.3
6
2.4
2
3.6
5
2.3
361
3.4
2
0.7
4
2.3
4
2.6
8
2.9
8
5.0
0
0
156
1.3
8
1.9
1
0.5
0
0
8
1.5
5
1.9
8
2.7
130
1.3
4
2.0
1
0.7
3
1.1
5
1.5
5
2.8
9
1.8
355
2.0
10
2.0
2
0.7
7
1.4
13
1.8
8
2.8
11
2.8
376
2.1
11
2.2
5
1.9
1
0.3
12
2.3
7
2.5
5
0.7
492
1.9
16
2.2
6
1.3
6
1.0
8
0.9
9
2.1
15
7.1
254
2.7
5
1.6
1
0.9
2
1.0
17
4.4
5
3.4
10
8.9
150
3.6
1
0.8
0
0
1
0.9
13
5.2
3
5.0
5
5.0
104
2.0
4
2.2
1
1.5
1
1.2
4
2.9
2
2.3